Glassdoor is your free inside look at Harris Teeter reviews and ratings — including employee satisfaction and approval rating for Harris Teeter CEO Fred Morganthall II. All reviews posted anonymously by Harris Teeter employees.
1 person found this helpful
Former Employee – worked at Harris Teeter
Pros – They probably pay better than other local grocers. There are a lot of stores around so you can move every six months to another locale if not happy where you are at. They offer nice employee discounts, and pretty good benefits, although, after paying for all the benefits, your paycheck is left with very litte. Truly, it is difficult to come up with good reasons to work there. I needed a job to feed my family and that is the sole reason I worked there. It was certainly not because I felt valued as an employee; I felt used and abused.
Cons – Employees are treated very poorly. They are expected to give outstanding customer service to customers who are arrogant, rude and nasty while the managers treat the employees like worthless dung. You are never complimented for a job well done. In fact, I was told that managers were told in training not to compliment, because if you think you are doing a good job you will want more money! If a customer complains about you management will take their word over yours. I believe HT would be wise to learn some lessons from Wegmans in New York about how to treat employees. Overall it was the worst employment experience of my careeer. I am so happy to have moved elsewhere.
Advice to Senior Management – You need to learn the Golden Rule then practice it. Hire store managers who actually have education and training in human relations.
No, I would not recommend this company to a friend
2009-01-27 06:08 PST
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