There are newer employer reviews for Harte Hanks

Helpful (3)

Focused solely on the bottom line, not the well being of employees

  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Specialist in Austin, TX
Former Employee - Technical Support Specialist in Austin, TX

I worked at Harte Hanks full-time (more than a year)

Pros

Healthcare benefits were decent
Balance between home and work life

Cons

Strict and outdated timekeeping system
Management treated employees like children with badgering supervision
Company culture is outdated, similar to what a corporate leader was in the 1980s
Low pay, difference shifted to the "one percent" of the executive management
Boss was biased to male employees, I was the only woman on my team and was disrespected numerous times

Advice to Management

If you want to retain good talent, invest in paying your employees more. Also, try to catch up to modern corporate culture, it's 2012. Archaic companies are not favorable in the post Web 2.0 era.

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  1. Helpful (2)

    If you want a place with smart people that are happy and motivated - this is not a good match

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at Harte Hanks

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Leave work on time
    Meeting new people
    Very close to home

    Cons

    No Leadership
    Lack of documentation
    No training on complex tools and processes
    Everyone only looking out for themselves; they do not promote teamwork or working together to reach a common goal
    Employees in higher level roles always think the are right
    Tension between departments makes it impossible to work together
    Resource Challenged
    Absolutely no process - they might say they implemented new processes but the truth is no one follows them, they are not enforced
    Every location does things there own way - no consistency

    Advice to Management

    In order for everyone to do their best it is important to take the time to train them, teach them and enforce the rules and processes you want followed. This is currently lacking making it difficult for employees to succeed.
    Employees in management roles should be required to manage, mentor and help employees grow
    Process, process, process
    Motivate your employees, make them want to come to work, make them feel good, inspire them to do something new and take on new challenges.

  2. Helpful (2)

    Long Hours, Little Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Yardley, PA
    Former Employee - Anonymous Employee in Yardley, PA

    I worked at Harte Hanks

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Gain experience with big name clients such as Disney, Sony, Merck, etc.

    Cons

    Taking time off from work is frowned upon. Working late is the typical day and leaving on time is looked down upon. Even leaving on time the day before I left for my wedding was said to be a "huge inconvenience". No room for errors.

There are newer employer reviews for Harte Hanks

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