Harte Hanks

  www.hartehanks.com
  www.hartehanks.com
There are newer employer reviews for Harte Hanks

3 people found this helpful  

Focused solely on the bottom line, not the well being of employees

  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Specialist in Austin, TX
Former Employee - Technical Support Specialist in Austin, TX

I worked at Harte Hanks full-time (more than an year)

Pros

Healthcare benefits were decent
Balance between home and work life

Cons

Strict and outdated timekeeping system
Management treated employees like children with badgering supervision
Company culture is outdated, similar to what a corporate leader was in the 1980s
Low pay, difference shifted to the "one percent" of the executive management
Boss was biased to male employees, I was the only woman on my team and was disrespected numerous times

Advice to ManagementAdvice

If you want to retain good talent, invest in paying your employees more. Also, try to catch up to modern corporate culture, it's 2012. Archaic companies are not favorable in the post Web 2.0 era.

214 Other Employee Reviews for Harte Hanks (View Most Recent)

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  1. 1 person found this helpful  

    Good work life balance, poor senior leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at Harte Hanks

    Pros

    The work life balance is good. Typical 9-5 office hours and not expected to be monitoring email and voice mails after hours and the weekends.

    Cons

    Leadership is chaotic and unfocused. They focus on the shiny new object over a clear objective and strategy. There is a lack of respect for and trust of employees. Management encourages discord among employees.

    Advice to ManagementAdvice

    Look to and accept the market dynamic rather than dismissing it and going with what worked for you 30 years ago. Have a strategy to achieve revenue and profitability rather than that being the strategy. Hire good, qualified people and don't be threatened by them.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    If you want a place with smart people that are happy and motivated - this is not a good match

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Billerica, MA
    Current Employee - Anonymous Employee in Billerica, MA

    I have been working at Harte Hanks

    Pros

    Leave work on time
    Meeting new people
    Very close to home

    Cons

    No Leadership
    Lack of documentation
    No training on complex tools and processes
    Everyone only looking out for themselves; they do not promote teamwork or working together to reach a common goal
    Employees in higher level roles always think the are right
    Tension between departments makes it impossible to work together
    Resource Challenged
    Absolutely no process - they might say they implemented new processes but the truth is no one follows them, they are not enforced
    Every location does things there own way - no consistency

    Advice to ManagementAdvice

    In order for everyone to do their best it is important to take the time to train them, teach them and enforce the rules and processes you want followed. This is currently lacking making it difficult for employees to succeed.
    Employees in management roles should be required to manage, mentor and help employees grow
    Process, process, process
    Motivate your employees, make them want to come to work, make them feel good, inspire them to do something new and take on new challenges.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Harte Hanks

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