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4 people found this helpful  

Hope you like getting treated like crap

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support  in  Austin, TX
Current Employee - Technical Support in Austin, TX

I have been working at Harte Hanks full-time for less than a year

Pros

-Has benefits, albeit poor ones

Cons

-No one ever knows what's going on. Employees are told a few days before Christmas Eve that they all have to work, even though they were told previously that work was optional that day. No managers can verify for sure what is going on.

-Have to ask for a day off 2 months on advance and usually don't get it.

-If you miss even one day and don't have a Dr's note they count it against you. Anyone who misses more than three days within six months without a Dr's note will be fired immediately.

-Harte Hanks has terrible call times and is constantly threatening to fire everyone, even though they offer terrible training, managers who have no idea what their employees are doing, slow computers, and customer service agents who refuse to take transferred calls.

-No real bathroom breaks. We are told they we get 15 minute bathroom breaks but the time counts against employee ratings, so you don't go to the bathroom without paying a price.

Advice to ManagementAdvice

-Fewer managers

-Give employees holidays off or at least tell them far in advance if they have to work

-Give sick days instead of counting hours against employees and always threatening to fire everyone

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Harte Hanks

  1.  

    I truly like it.

    Current Employee - BCBS Mass DRTV  in  Lenexa, KS
    Current Employee - BCBS Mass DRTV in Lenexa, KS

    I have been working at Harte Hanks full-time for less than a year

    Pros

    I love the flexibility that you have. All of the supervisors are uber cool.

    Cons

    It's kind of slow and boring at times.

    Advice to ManagementAdvice

    Allow for more advancement in the company, or employee incentives, and over-time.

  2.  

    Excellent Company To Work For.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Vista, CA
    Current Employee - Sales Manager in Vista, CA

    I have been working at Harte Hanks full-time for more than 10 years

    Pros

    Changing with the times offering full print & digital services.

    Cons

    Economy has been tough for all business.

    Advice to ManagementAdvice

    Lead By Your Actions

    Recommends
    Positive Outlook
    Approves of CEO
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