Harte Hanks
2.5 of 5 168 reviews
www.hartehanks.com San Antonio, TX 5000+ Employees

168 Employee Reviews (View Most Recent)

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1 person found this helpful  

Frustrating, so much potential but little strategy to execute

VIce President (Former Employee)
Billerica, MA

I worked at Harte Hanks full-time for more than 8 years

ProsCompany with huge potential, a wide variety of product choices in the direct marketing sector
A lot of good people at the operational level
Good environment to work in from some perspectives, colleagues generally helpful, friendly and with a drive to succeed

ConsNo corporate strategy, with a statement from some senior management that they didn't believe an overall corporate strategy was necessary.
Very political internally, especially in the Trillium Software group.
Makes it a very frustrating place to work as the company has such potential, but no real idea how to execute

Advice to Senior ManagementNeed a clear strategy for the long term business of the company

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good for entry level customer service experience

Customer Service Representative (Former Employee)
Austin, TX

I worked at Harte Hanks full-time for more than 3 years


Pros: Steady hours and pay, there are some good people that work there. Professional environment, good trainers. Location in Austin is pretty… Cons: Not a lot of room to advance, pay is on the low end of customer service jobs. When I worked there… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

4 people found this helpful  

It's not hell, but you can see it from there...

Account Supervisor (Former Employee)
Austin, TX

I worked at Harte Hanks full-time for more than 3 years


Pros: Not bad if you want a job that you won't… Cons: The company does not care about it's employees, customers, or partners. Employees at anything under the upper management level are treated like morlocks. … Advice to Senior Management: Listen to your employees from time to time, most of them are hard-working, intelligent people that have… No, I would not recommend this company to a friend More

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