There are newer employer reviews for Hastings Entertainment
There are newer employer reviews for Hastings Entertainment

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Helpful (2)

Like the Devil drawing a line in the sand and asking you to step over it.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Manager in Albuquerque, NM
Former Employee - Assistant Manager in Albuquerque, NM
Doesn't Recommend
Disapproves of CEO

Pros

Employee discount Great Co-workers Cool products Rental Membership

Cons

Poor communication Too many hours (48+ a week) Lack of corporate accountability Lack of corporate leadership Lack of district leadership Dark Ages leadership mentality Unrealistic goals No positive feedback Excessive favoritism

Advice to Management

Put more attention in your employees. Take the time to notice what they do and what they contribute. And take your head out of your wallet and realize that with continued "Wage Freezes" you are going to lose great people. With the poor leadership in your local districts and with your distric leaders conflicting information and zero accountability, you are going to continue to lose great associates. Great job, promoting and parading idiots. It would be very helpful to your company, when, during a corporate visit, your executives actually speak to the associates and stop walking around with scowls on their face. It would also improve moral greatly if you acknowledged the contributions the store staff made, instead of merely pointing our what they are "NOT DOING". Its quite tragic, when you assess the level of accountability on the corporate scale. You are always asking more from the store, but never giving anything more than a passable attitude to it all. Take care of your people, or you'll have none left.

Other Employee Reviews for Hastings Entertainment

  1. Sound And Fury, signifying Nothing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Book Manager in Bryan, TX
    Former Employee - Book Manager in Bryan, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Generally Hardworking, decent coworkers -Decent Insurance/401k -Interesting Product line -Good Coffee in HBCs -fair and flexible with scheduling (kinda have to be, stores get no hours)

    Cons

    -Poor staffing due to incredibly tight Labor Cost formula -Divisive desires;Expectations of 'excellent customer service' AND '100% on-time completion of all Tasks' with minimal staff - Most upper Management (i.e., Above DMs) Condescending and rude, unresponsive even hostile to questions or suggestions, seem to be, despite regular store visits, out of touch with the realities store level. Worse, they seem not to care.

    Advice to Management

    Read the commentary in these postings, they will show you the way... Do more than pay lip service to employee satisfaction. Happy workers, who know their Ideas and Ideals, their work and well-being are truly respected and valued makes for a better company --the pay freeze has gone on too long, while Execs continue to get their bonuses


  2. Helpful (2)

    I Would Never Reccomend It

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hardback Cafe Associate in Abilene, TX
    Former Employee - Hardback Cafe Associate in Abilene, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Decent discounts -Free paperback book a week -Truly great co-workers -Great atmopshere -Regulars are usually fun to talk to -MOSTLY understandable customers

    Cons

    -Management is clueless -Communication is absolutely terrible -Little to no training before they send you out alone -Only time when they call you is when they want you to work, and the management always got mad when I was unavaliable -Customers come first to them, if there's an unfair situation you're pretty much gone -You're written up often and rarely ever know why -Pitiful hours (mostly 12 hours a week) -Everyone in the cafe often worked alone, even during our busiest hours -I've walked into work often and didn't know of a reschedule -All of this happened with other workers too

    Advice to Management

    Give a little respect towards your employees. I (and 14 other employees) were fired due to loss in profits, when we rarely know what's going on. Treat us fairly and it will reflect in the store.


There are newer employer reviews for Hastings Entertainment
There are newer employer reviews for Hastings Entertainment

See Most Recent

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