There are newer employer reviews for Hastings Entertainment

 

Not horrible, but definitely not ideal.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Waco, TX
Current Employee - Anonymous Employee in Waco, TX

I have been working at Hastings Entertainment full-time for more than a year

Pros

Other employees are usually pleasant to work with.
Flexible schedules.
Full-time benefits.

Cons

Low pay.
Product constantly getting stolen.
Rare, or no raises.
The Waco building is in constant disrepair (leaking ceilings, mismatching carpets, bathrooms falling apart, old air vents constantly spewing dust, etc.). This makes it nearly impossible to keep your department clean and presentable.
Due to the nature of the store (carrying a lot of old used stuff you can't find at Target or Walmart), customers are extremely needy and often won't even bother looking for an item before they ask an associate to find it for them.

Advice to ManagementAdvice

A lot of employees are either getting second jobs or leaving for somewhere that will pay them more. Also, at this particular location (Waco), the building is the store's biggest enemy. It's extremely old, falling apart, and the landlord does not repair anything in reasonable time.

Recommends
Neutral Outlook
Disapproves of CEO

227 Other Employee Reviews for Hastings Entertainment (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Poor treatment by Corporate employees treated with condescending attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter  in  Bryan, TX
    Former Employee - Front Counter in Bryan, TX

    I worked at Hastings Entertainment part-time for more than 3 years

    Pros

    Employees were great, customers both good and bad.

    Cons

    Poor wages, degrading treatment by management and corporate. Every problem was because of employees as as told by management. a Yo yo style of hours given, then taken away. Yet all tasks were still expected to be done with out sufficient, manpower

    Advice to ManagementAdvice

    Quality of treatment of employees builds a solid company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    An "entertainment" company that isn't all the entertaining after 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifestyles/Music Department Manager  in  Lawton, OK
    Former Employee - Lifestyles/Music Department Manager in Lawton, OK

    I worked at Hastings Entertainment full-time for more than 5 years

    Pros

    -Fun people to work with
    -Ok discount on most items, discount on books is pretty good
    -Regular customers are fun to have a conversation with
    -Ok selection of merchandise
    -Managers and MITs tend to have great personallities and try and help their employees

    Cons

    -Corporate has too many "great ideas" that are just bad business
    -Employees are horribly underpaid and lack the hours to keep most of the good ones from leaving
    -Regional and District managers have unrealistic ideas about how the stores should look and operate while also trying to cut hours to make labor
    -There is a real disconnect between corporate and the hourly employees
    -Training for both new hires and current employees is terrible. High turnover rate on the associate and MIT level make the problem even worse
    -Favoritism runs rampant throughout the company. Friends are promoted rather than employees that have more experience and are better trained
    -Lack of hours for employees usually means there is very little coverage during peak hours for theft. This results in a high amount of shrink in somes stores.
    -LP would rather blame employees for shrink than look at the big picture
    -Known theives are allowed to come and abuse our trade in services.
    -MIT training program is lacking, results in high turnover rate for MITs.
    -Corporate doesn't promote from within very often when it comes to upper management

    Advice to ManagementAdvice

    Treat your employees better. Especially the ones that have been on for an extended period of time. I've seen 10+ and 20+ years employees quit outright due to the way upper management and corporate treated them. An increase in wages might keep some of the better employees around. No raises in over 3 years is hard on entry level employees trying to make a living and get an education or support their family. Adapt to the changing environment of the entertainment industry. What worked 5 years ago doesn't work. And what worked 20 years ago really doesn't work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Hastings Entertainment

Worked for Hastings Entertainment? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.