Hastings Entertainment

  www.gohastings.com
  www.gohastings.com
There are newer employer reviews for Hastings Entertainment

1 person found this helpful  

It's gone somewhat downhill.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Associate in Albuquerque, NM
Current Employee - Customer Service Associate in Albuquerque, NM

I have been working at Hastings Entertainment part-time (more than an year)

Pros

Everyone except for my store manager is very kind and helpful. If you have a question, they don't hesitate to answer it. They try to help new employees get comfortable and fit in.

The floor associates and the associates up front have the attitude of a team, so things get done.

The discount on books is really nice.

Cons

There really aren't any opportunities for advancement.

The manager has unreasonable expectations of associates. (e.g., You are the only associate in your department on Saturday night, and you are expected to stock three carts of merchandise while assisting customers and straightening, all in a five-or-so hour period.)

Hastings is understaffed.

There is a rather large disconnect between what corporate thinks goes on in the stores and what actually goes on in the stores.

Advice to ManagementAdvice

Show some more appreciation for your employees, and try to bridge the gap between those in executive positions and those working the sales floor in the stores.

Doesn't Recommend
Negative Outlook
No opinion of CEO

238 Other Employee Reviews for Hastings Entertainment (View Most Recent)

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  1.  

    Not horrible, but definitely not ideal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Waco, TX
    Current Employee - Anonymous Employee in Waco, TX

    I have been working at Hastings Entertainment full-time (more than an year)

    Pros

    Other employees are usually pleasant to work with.
    Flexible schedules.
    Full-time benefits.

    Cons

    Low pay.
    Product constantly getting stolen.
    Rare, or no raises.
    The Waco building is in constant disrepair (leaking ceilings, mismatching carpets, bathrooms falling apart, old air vents constantly spewing dust, etc.). This makes it nearly impossible to keep your department clean and presentable.
    Due to the nature of the store (carrying a lot of old used stuff you can't find at Target or Walmart), customers are extremely needy and often won't even bother looking for an item before they ask an associate to find it for them.

    Advice to ManagementAdvice

    A lot of employees are either getting second jobs or leaving for somewhere that will pay them more. Also, at this particular location (Waco), the building is the store's biggest enemy. It's extremely old, falling apart, and the landlord does not repair anything in reasonable time.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Poor treatment by Corporate employees treated with condescending attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter in Bryan, TX
    Former Employee - Front Counter in Bryan, TX

    I worked at Hastings Entertainment part-time (more than 3 years)

    Pros

    Employees were great, customers both good and bad.

    Cons

    Poor wages, degrading treatment by management and corporate. Every problem was because of employees as as told by management. a Yo yo style of hours given, then taken away. Yet all tasks were still expected to be done with out sufficient, manpower

    Advice to ManagementAdvice

    Quality of treatment of employees builds a solid company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Hastings Entertainment

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