There are newer employer reviews for Hastings Entertainment

2 people found this helpful

Unrewarding

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Manager in Albuquerque, NM
Former Employee - Customer Service Manager in Albuquerque, NM

I worked at Hastings Entertainment full-time (more than 5 years)

Pros

Flexible with schedule for school. Fun overall atmosphere with co-works. Great book and merchandise discount. Great selection of merchandise.

Cons

Wage freeze 3 years, non-noncompetitive pay, no employee recognition. Hard to move up in the organization. Unfulfilled promises in compensation. Corporate office lives in its own little world there is no viable medium to give advice, comments or concerns. Upper management have a superiority complex and are demeaning to full time and part associates.

Advice to ManagementAdvice

Re-think your hiring and promotion criteria. Store and district level management have too much a boys club mentality.

Doesn't Recommend
Negative Outlook
Disapproves of CEO
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  1. 2 people found this helpful

    Not a good Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Bryan, TX
    Former Employee - Store Manager in Bryan, TX

    I worked at Hastings Entertainment full-time (more than 3 years)

    Pros

    Fun product, great customers, easy going co-workers. Awesome discount on Used product

    Cons

    Upper management has made bad decisions since the company went public. There had been a 5 year wage freeze, but the CEO 's salary went from $880,000 to 1.2 million.

    Advice to ManagementAdvice

    Don't give yourself raises when you can't do the same for the rest of the company.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    It's gone somewhat downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Albuquerque, NM
    Current Employee - Customer Service Associate in Albuquerque, NM

    I have been working at Hastings Entertainment part-time (more than a year)

    Pros

    Everyone except for my store manager is very kind and helpful. If you have a question, they don't hesitate to answer it. They try to help new employees get comfortable and fit in.

    The floor associates and the associates up front have the attitude of a team, so things get done.

    The discount on books is really nice.

    Cons

    There really aren't any opportunities for advancement.

    The manager has unreasonable expectations of associates. (e.g., You are the only associate in your department on Saturday night, and you are expected to stock three carts of merchandise while assisting customers and straightening, all in a five-or-so hour period.)

    Hastings is understaffed.

    There is a rather large disconnect between what corporate thinks goes on in the stores and what actually goes on in the stores.

    Advice to ManagementAdvice

    Show some more appreciation for your employees, and try to bridge the gap between those in executive positions and those working the sales floor in the stores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Hastings Entertainment

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