Hastings Entertainment

www.gohastings.com
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There are newer employer reviews for Hastings Entertainment

 

Ok job, depending on management.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Barista in Pittsburg, KS
Former Employee - Barista in Pittsburg, KS

I worked at Hastings Entertainment part-time (less than a year)

Pros

Relatively simple job, fair amount of computer training to prep for company values. 25% off employee discount, used to offer 1 free paperback book per week.

Cons

Management seems more concerned with sales and value of customer than appreciating employees, both through low wages (and little room to improve those wages) and policies. Job can go from being very boring to overwhelming very quickly, and there is little internal support among employees. Training is also so focused on "values" that little time is left for practical application, particularly on their outdated computer system!

Advice to ManagementAdvice

Be a little more caring about your employees--if they feel appreciated, that will improve customer relations.

254 Other Employee Reviews for Hastings Entertainment (View Most Recent)

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  1. 2 people found this helpful  

    Terrible Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hastings Entertainment part-time (less than a year)

    Pros

    Some good Co-workers,
    Discounts aren't all that bad,

    Cons

    Write-ups happen quite often,
    Poor Hours,
    The pay is terrible,
    Management sucks,
    We're required to get 3 - 5 magazine subscriptions a day? We constantly have the same customers and asking them every time is just ridiculous,
    One manager can say that "this" is okay. Soon the next day a different manager will say "you shouldn't be doing that",
    Thieves, mostly teens, are aloud in the store,
    A lot of the workers are lazy

    Advice to ManagementAdvice

    Promote hard workers. Quit immediately hiring managers when you don't even know their work skills. Care more about the employees at any Hastings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Would Never work here again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Hastings Entertainment part-time (more than a year)

    Pros

    Great Co-workers
    A few decent customers
    Discount is okay
    I love a couple of my front counter managers
    Neat selection of stuff
    Always get to see new releases
    Flexible, for the most part

    Cons

    Write up's are givin very often, and sometimes wrongly so.
    Poor Hours, Poor Pay.
    Some new hires are getting higher pay than some of us that have been there longer doing the same thing.
    Inconsistencies with managers, one will tell you one thing is alright, while another may write you up for doing the same thing.
    Required to get 5 magazine subscriptions a day, and hardly any of the customers want them.
    When working on floor, managers expects you to stock 2 to 3 carts, do customer service, straighten, call special order customers, and get returns all in 4-5 hour shifts.
    Some managers are very rude to employees, in front of customers.
    Some managers are very rude to customers.
    Almost zero training when you first start. You might get lucky if they show you how to search merchandize in store computer.
    Your thrown into fire the first day.
    Some mangers just won't listen.
    High Turn-over rate

    Advice to ManagementAdvice

    Get training programs that promote more fluid customer service.
    Keep rules consistent.
    Don't force services that customers don't want.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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