Hastings Entertainment
2.2 of 5 194 reviews
www.gohastings.com Amarillo, TX 5000+ Employees

194 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Would Never work here again

Customer Service Associate (Current Employee)

I have been working at Hastings Entertainment part-time for more than a year

ProsGreat Co-workers
A few decent customers
Discount is okay
I love a couple of my front counter managers
Neat selection of stuff
Always get to see new releases
Flexible, for the most part

ConsWrite up's are givin very often, and sometimes wrongly so.
Poor Hours, Poor Pay.
Some new hires are getting higher pay than some of us that have been there longer doing the same thing.
Inconsistencies with managers, one will tell you one thing is alright, while another may write you up for doing the same thing.
Required to get 5 magazine subscriptions a day, and hardly any of the customers want them.
When working on floor, managers expects you to stock 2 to 3 carts, do customer service, straighten, call special order customers, and get returns all in 4-5 hour shifts.
Some managers are very rude to employees, in front of customers.
Some managers are very rude to customers.
Almost zero training when you first start. You might get lucky if they show you how to search merchandize in store computer.
Your thrown into fire the first day.
Some mangers just won't listen.
High Turn-over rate

Advice to Senior ManagementGet training programs that promote more fluid customer service.
Keep rules consistent.
Don't force services that customers don't want.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Horrible!!!!

Anonymous Employee (Current Employee)

I have been working at Hastings Entertainment


Pros: The tips I got from working at the cafeā€¦that was… Cons: The people! Your coworkers, your MANAGER! They have a open door policy but its not really a open door policy as soon as you have… Advice to Senior Management: Clearly you need to clear up the work staff in… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Terrible Company

Anonymous Employee (Current Employee)
Colorado Springs, CO

I have been working at Hastings Entertainment part-time for more than a year


Pros: Good discount on some items, coworkers can be nice, Cons: store is mostly run on part time employees, so of course no benefits, low… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

There are newer reviews on Hastings Entertainment.

Worked for Hastings Entertainment? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Hastings Entertainment reviews and ratings — including employee satisfaction and approval rating for Hastings Entertainment CEO John H. Marmaduke. All reviews posted anonymously by Hastings Entertainment employees.