There are newer employer reviews for Hastings Entertainment

3 people found this helpful

You'll hate your job.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Associate in San Angelo, TX
Current Employee - Customer Service Associate in San Angelo, TX

I have been working at Hastings Entertainment

Pros

Decent discount on items.
Part time associates are fun to work with.
Associates can get a free paperback book once a week.

Cons

Wages have been on a freeze for almost 3 years.
Management does not back up associates when dealing with policy.
Customers can basically complain all they want and get what they want from a manager.
Scheduling can be between 15 hours a week, all the way to 35. Not good for a college student.
Customers are never happy.
Cashiers are always getting yelled at by customers.
No real room for advancement.
Management does nothing, while CSA's are doing all the work for very little pay.

Advice to ManagementAdvice

Back up your associates.
Actually do your job.
Bad management is leading to associates not really caring about their job.

Doesn't Recommend
Disapproves of CEO
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  1. 2 people found this helpful

    Great Customer Enviroment Terrible Managment Involvment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Manegment in Richland, WA
    Current Employee - Customer Service Manegment in Richland, WA

    I have been working at Hastings Entertainment

    Pros

    I Love my customers and the diversity they bring with the store selling just about every thing a family needs to have a good time together. Most the employees are easy to get along with and treat people with respect.

    Cons

    Upper manegmnet has no clue on whta makes there employees happy and I dont feel that they even care all the way up to the CEO. Its always about how to make more money and never about how to make our employees happy so that our customers are happy. Customers couldn't possible like to shop in a store where no one enjoys there job.

    Advice to ManagementAdvice

    Pay attention to your employees moral, quit taking from your employees with out giving even a little appreciation and mabye they will stick around longer and be happy. I love my job and my customers I hate how my fellow employees are treated.

    Doesn't Recommend
    Disapproves of CEO
  2. Great retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Department Manager in Ames, IA
    Current Employee - Department Manager in Ames, IA

    I have been working at Hastings Entertainment

    Pros

    Good work/life balance
    Fun environment
    Mostly good employees
    Excellent discount on some items
    Plenty of upward advancement opportunities if you're willing to work for it

    Cons

    Pay isn't the best, but retail usually isn't
    Some employees couldn't care less about the job and put forth zero effort
    Corporate headquarters is in Texas and they don't understand how serious a midwest ice storm is and won't let the store close even if it puts employees in danger.

    Advice to ManagementAdvice

    Higher pay would help retain more skilled employees
    Get rid of dead weight employees so you can hire better ones

    Recommends
    Approves of CEO
There are newer employer reviews for Hastings Entertainment

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