Haven for Hope

  www.havenforhope.org
  www.havenforhope.org
There are newer employer reviews for Haven for Hope

 

There was a whole lot of smoke and mirrors and no follow through

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Trainer in San Antonio, TX
Former Employee - Trainer in San Antonio, TX

I worked at Haven for Hope full-time (more than an year)

Pros

Getting to help the homeless and indigent populations of San Antonio, TX. Some of the regular employees and trainers.

Cons

Management, poor working conditions, management, safety, management

Advice to ManagementAdvice

There should be a complete sweep and clear and start over with a new management core. The surrent management is the largest group of back-stabbing ladder climbers I have ever had the displeasure to work with.

Doesn't Recommend
Negative Outlook

4 Other Employee Reviews for Haven for Hope (View Most Recent)

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  1.  

    Moving Beyond Just An Experiment Towards Sustainable Leadership in Services for those Experiencing Homelessness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Haven for Hope full-time (more than an year)

    Pros

    For those called to work with those experiencing homelessness their are a number of great opportunities to be on the cutting edge of Recovery Oriented Systems Care and Trauma informed Care. Plenty of training and self-development opportunities. For those who like a Christian Influenced environment without the fear of discrimination or evangelism, then this may be the right fit. Open and Affirming worksite, with a dedication to supporting both clients and employees towards their goals. Salaried employees can flex schedules and annual raises in addition to merit increases, while small, are the norm. Insurance and other benefits are good for individuals but become costly for those needing to cover families. Company gives incentives if you do not need insurance which can be a perk for dual employed families. Plenty of company activities (parties, on and off-site events, morale booster activities) and in house self-care options such as financial management services, yoga, zumba, spiritual opportunities and... in house massage anyone?

    Cons

    Pay is low, especially for Professional/Master Degree Level job seekers. If you want to do this work it has to be about your passion, not about your paycheck or you will be endlessly disappointed. Burnout amongst long term staff is very apparent and can be toxic at times. Change is not something that occurs here...change is ALL that happens here. If you prefer a consistent, predictable environment you will not be comfortable here. Management amongst all departments hold tight to information and once they do disseminate it, usually only valid for a short time before it is again changed. Across department communication is painfully inconsistent and at many times has personality conflicts and political motives to blame. The CEO is doing better with engagement with employees and integrated a more bottom up approach but this is a recent change. They would be smart to continue this trend. Opportunities for career progression is mixed. Like-ability often outweighs traditional on paper accomplishments so be sure to polish up on your people skills. Non-committal offers for new job roles have developed a reputation for being more of a dangling carrot than a promising new promotion. Overall however, working at Haven does increase your hire-ability with other firms so should you choose to leave you won't have a hard time finding a new position...so long as you remember those people skills as you walk out the door.

    Advice to ManagementAdvice

    Be willing to set suspense dates and then stick by them. In an environment filled with frequent changes, tangible things like written policy and suspense dates can make all the difference. Institute a dual rater system for performance evaluations. This allows for not only for immediate supervisors to provide feedback and receive feedback from employees but provides perspective outside of day to day operations and consistency across departments. Balance the pendulum of progress and process...buy in requires both input and a suspense date. Input doesn't matter if the end result is too far in the distance that employees can't see their impact. Purge the poison. While firing people may make for difficult conversations and challenge ROSC principles, investing in those who are engaged not only with the clients but with the company will pay off higher dividends in the end. Focus on hiring based on those feeling called to do the work, not simply qualified to. Above all else...improve the team work amongst department managers and leadership before you try to get buy in from your employees...otherwise employees will continue to follow your actions despite your words and attempts at culture improvement will continue to lag.

    Recommends
    Positive Outlook
  2.  

    Serving the public with all that they can

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Haven for Hope (less than an year)

    Pros

    They work with what they have and with donations to serve a population of San Antonio that most people neglect and ignore

    Cons

    Even though they don't have much it means a world of a difference to whom they help. No cons here.

There are newer employer reviews for Haven for Hope

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