There are newer employer reviews for Hawks Cay Resort
There are newer employer reviews for Hawks Cay Resort

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Must have PATIENCE

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bartender in Duck Key, FL
Former Employee - Bartender in Duck Key, FL

I worked at Hawks Cay Resort full-time (More than a year)

Neutral Outlook
Neutral Outlook

Pros

Management lower (hourly) and mid level (less than 55Kpy) understand and do what they can, the guests, the employees, and it location.

Cons

Lack of leadership from Executive and Upper management (56Kpy and up), no communication, decisions made based on personal opinion rather then guest needs. lack of structure and training at all levels

Advice to Management

Start listening to your assoiates and lower level management they know what the guests want, and how to accomplish it. Replace a few key people in Executive offices and you will see the resort grow and prosper.

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  1. Helpful (2)

    Perfect for Looking to Settle in the Florida Keys

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Captain in Marathon, FL
    Former Employee - Banquet Captain in Marathon, FL

    I worked at Hawks Cay Resort

    Recommends
    Recommends

    Pros

    The location is fantastic for those looking to settle in the Keys. Equidistant from Miami and Key West. Provides limited employee housing to seasonal hourly staff and very limited employee housing. Pay is competitive.

    Cons

    Communication from senior staff can be lacking. Rumors run through the hotel without confirmation. Succession planning and workforce development in some areas is lacking. LIke many employers in the Florida Keys, it is difficult to move up because of management longevity.

    Advice to Management

    Be more open with staff about the direction of the hotel and expectations, particularly for promotion.


  2. High expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Duck Key, FL
    Former Employee - Manager in Duck Key, FL

    I worked at Hawks Cay Resort

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Beautiful property, easy to advance if you are a decently hard worker, free lunch, nice coworkers, plenty of hours and a great resume builder

    Cons

    Some departments need to get it together, lack of teamwork...everybody is looking out for themselves. Disorganized management in some areas, rude clientele in the resort guest wise.

    Advice to Management

    Don't just hire warm bodies. Find qualified passionate management!


There are newer employer reviews for Hawks Cay Resort
There are newer employer reviews for Hawks Cay Resort

See Most Recent

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