Heald College

  www.heald.edu
  www.heald.edu
There are newer employer reviews for Heald College

2 people found this helpful  

An uphill effort

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Program Director of Technologies
Current Employee - Program Director of Technologies

I have been working at Heald College full-time (more than 10 years)

Pros

Excellent faculty locally. Local academic management has good intentions. Students who want to work can get great training in both skills/knowledge and workplace cultural exigencies.

Cons

High-level academic management is clueless. The academic department doesn't play it's role as an advocate for academic quality and ethics to balance the business department's emphasis on numbers. Across all campuses at mid-level management, there is a pervasive unwillingness to do anything beyond the minimum required by unfocused upper management.

Advice to ManagementAdvice

Who knows how to fix a broken spirit? While you've kept the school in business, you have alienated the few managers who care about basic quality and ethics and made the entire operation a safe place for duplicitous dullards. The basic elements are all there in the classrooms. Start with meaningful training in ACADEMIC management that emphasizes fundamental quality course development and delivery that is monitored on a regular basis. Develop a corporate-level academic management culture of respect for quality. Allow Admissions to market real evidence of student learning outcome attainment rather than persist in producing completely invalid, uncontrolled benchmark assignments as the basis of learning outcome claims. Let the real value of of a Heald education be reflected in real outcomes by selling steak instead of sizzle.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

80 Other Employee Reviews for Heald College (View Most Recent)

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  1. 6 people found this helpful  

    This company will not survive another five years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid Advisor in Rancho Cordova, CA
    Former Employee - Financial Aid Advisor in Rancho Cordova, CA

    I worked at Heald College full-time (more than 3 years)

    Pros

    There is no way to come up with twenty words that describe the pros of working here other than to say there is no heavy lifting.

    Cons

    A once great school with 150 years of changing people's lives has become a cesspool obessed with profit. Middle management is vindictive and incompetent. There is little to no training in anything, the MO is "just go and do it, but if you do it wrong we will write you up". This is disturbing in such a highly regulated environment.

    Profit comes ahead of student learning outcomes. The Admissions Department preys upon the poorest of the poor, recruiting "students" from homeless shelters and rehab facilities, enrolling people who are pushing all of their worldly possessions around in a shopping cart.

    There is little to no work/life balance. With eight starts a year mandatory overtime is a nearly weekly occurrence. Middle management will make you feel guilty for needing to fulfill family obligations or being sick.

    Advice to ManagementAdvice

    By returning to the core values that the company was built upon profits will increase. Fewer, better quality students who come to school, do their work, graduate, find jobs, and repay their debts will be more profitable in the long run than putting as many butts in the seats as possible will be.

    Uncle Sam is watching.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Overall neutral experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heald College full-time (more than 3 years)

    Pros

    Gaining lots of experience, the people I work with, and salary is decent.

    Cons

    Students are very challenging and management needs help.

    Advice to ManagementAdvice

    Value your employees!!

    Recommends
    Negative Outlook
    Approves of CEO
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