Pros

I was encouraged quite frequently by my superiors. Such positive culture (providing constructive feedback and recognize individual accomplishment) fostered an incredible team unity that was great for a new starter like me to observe.

Cons

I was often given very limited instruction by my direct supervisor. I didn't need any extensive hand-holding, yet I believe that work quality can be much enhanced and a lack of efficiency from rectifying rookie mistakes over and over again and be eliminated had management provide a more clear direction upon task assignment.

Advice to Senior Management

There were great leaders in the company, yet middle management retention seems quite low. This must be hurting Health Net's performances! Management should also help communicate the link between company success and personal/career development to create greater employee motivation.