Pros

Great work-life balance
The people are great to work with
Good benefits
Fair management practices
Flexible regarding personal life issues/challenges
People work hard and take pride in their work

Cons

Very consensus-based organization - makes it challenging to get projects approved and accomplished in a timely manner.
Few standard operating procedures and work processes which leads to duplication of effort on behalf of employees in various departments.
Not enough administrative support.
No career paths and no formal career/development planning.

Advice to Senior Management

Take the employee survey seriously -- fix duplication of effort, create more development opportunities for employees, implement career development planning and career paths, and implement formal bonuses at levels below director to increase employee satisfaction, morale and reduce turnover.