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17 people found this helpful

Culture of fear in a company for great good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Engineer in Palo Alto, CA
Former Employee - Engineer in Palo Alto, CA

I worked at HealthTap full-time (less than a year)

Pros

HealthTap has one of the most compelling reasons to work at a company: it saves lives. Literally, users get access to doctors for free from anywhere thanks to this service. It's truly an amazing product.

The people who work at HealthTap are smart and kind. They're always willing to answer questions and lend a helping hand on projects that aren't even their own. All of the employees are quite close, and there are many friendships that come out of HealthTap.

Cons

HealthTap is a health company; not a healthy company. Employee attrition is nearing 100% annually meaning they lose almost as many people as they bring on. This seems to be a feature--not a bug--because of the 12 month cliff for stock options. (Employee's percentages in the company are also not disclosed because the leadership does not trust its employees with knowing the number of total outstanding shares.)

A general lack of consideration for employees time. Vacation time is limited. Sundays are mandatory (employees are allowed 6 Sundays off per year).

Two hour long meetings weekly where the CEO pitches the company to the team. Every time it's the same thing. The meetings are finished by choosing a value from the vision & credo and discussing it. None of values are followed, but employees are too hesitant to speak truthfully.

Not allowed to speak up. If an employee speaks up during a meeting they are hushed by the CEO. This is usually followed by lots of shouting from behind closed doors. Speaking up to the CEO is difficult to do, as he usually becomes very defensive and reacts negatively. There is a lot of negative energy because of him.

Unrealistic deadlines that force employees to stay up late into the night. There is no tolerance for being late, and leaving early after a hard week is noted and held against you later.

The leadership is manipulative. It is very clear they don't see their employees as people. There have also been instances with employee's visas not being filed on time. This was not an accident.

Advice to ManagementAdvice

Practice what you preach. The company has a "vision and credo" full of values, but they aren't even used as guiding principles. They are not a reflection of what's actually going on in the office. They seem like a marketing tactic.

Take care of your own. Your value isn't just your users, it's your employees too.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

HealthTap Response

Apr 27, 2014HR

We are pleased to respond with accurate and current facts (rather than misleading assertions) about what it’s like to work at HealthTap, and to invite you to HealthTap to experience our culture and ... More

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  1. 14 people found this helpful

    senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at HealthTap as a contractor (less than a year)

    Pros

    good to know about Health sector

    Cons

    CEO is disorganize, arrogant and untolerable

    Advice to ManagementAdvice

    Distrustful CEO

    Doesn't Recommend
    Disapproves of CEO

    HealthTap Response

    Apr 27, 2014HR

    We are pleased to respond with accurate and current facts (rather than misleading assertions) about what it’s like to work at HealthTap, and to invite you to HealthTap to experience our culture and ... More

  2. 2 people found this helpful

    They suck and the CEO has his assistant write fake review. 3 five stars reviews on Jan 5 in a team of 40 ...yeah right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA

    I have been working at HealthTap full-time (less than a year)

    Pros

    The employees are awesome and are a pleasure to work with (only referring to non-management employees).

    Cons

    This has to be the worst place I've ever worked at. They treat the engineers terribly and have incredibly unrealistic expectations. They also have a mandatory Sunday work day and charge you money if your late to scrum. The CEO has 2 weekly meeting in which he tries sale people on how lucky they are to work at Healthtap. They constantly have new people who replace the people who quit, but they inevitably have to ramp up which slows down development time even more putting more stress on the team.

    Advice to ManagementAdvice

    Treat your employees like people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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