Pros

The best reason to work for Healthcare Services is that you get to help make residents of nursing homes happy in their last days. You get to care for and meet some great people. The residents are the major reason that I stay with the company for three years. At every district meeting, the district manager would ask every account manager what they liked most about their job and out of a dozen answers, it was care of the residents at less ten out 12 times. The job allows you to meet new people daily and to help residents and families cope with a stressfull time in their live.

Cons

The downsides are long hours, running a 365 day a year business with little or no support from the company and little or no pay increases without major increases in your workload. The work hours average 50 to 70 hours a week and you are a salaried employee. You start out as a manager trainee and are trained until they need you, so your training period maybe as short as two weeks or as long as 6 months. A account manager runs a building with only a district manager as support, if you need to take time off then the building employees are left to themselfs until you return and the account manager has to work double time to get the building running right again. I have worked with managers that have been with the company 10 years and they were only making two to four thousand a year more then starting managers. Starting manager salaries range from 22000 to 30000, depending on the area.

Advice to Senior Management

Healthecare Services needs a better chain of command. The account managers and district managers are poorly trained and overworked. No one in my district had any HR training and most managers don't know basic labor laws.