There are newer employer reviews for Healthways
There are newer employer reviews for Healthways

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CSR position

Current Employee - Customer Service Representative in Franklin, TN
Current Employee - Customer Service Representative in Franklin, TN

I have been working at Healthways full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Nice people. nice atmosphere. Decent pay.

Cons

not many issues there. Company is nice to work at.

Advice to Management

don't lay off emplyees if can help it.

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  1. Helpful (4)

    I've been duped!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cool Springs, TN
    Former Employee - Anonymous Employee in Cool Springs, TN

    I worked at Healthways full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    office culture, compensation, well-being classes, cafeteria

    Cons

    out of control and unrealistic management; managers who have no idea of how their department works and/or company standards necessary for work that their department is performing.

    Advice to Management

    Clean house of ALL executive management. This company could / should be a great company.

    Do not try to fix what is not broken. Focus on areas that are broken. For a company that claims they are changing people's lives one person at a time -- please, please, please think about the lives that you are impacting with regard to the decisions you are making. If you can't run your organization from the inside there is really no hope for you to be successful in the market place.

  2. Helpful (2)

    Fun just not challenging, pay should be higher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chandler, AZ
    Former Employee - Customer Service Representative in Chandler, AZ

    I worked at Healthways full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    come as you are except for sleep attire

    Cons

    the health benefits are very high out of pocket, very clique

    Advice to Management

    need to be more concerned about the employees needs as well as the clients

There are newer employer reviews for Healthways
There are newer employer reviews for Healthways

See Most Recent

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