850 Employee Reviews (View Most Recent)

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Not as bad as you might think.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Software Developer  in  Plano, TX
Current Employee - Senior Software Developer in Plano, TX

I have been working at Heartland Payment Systems full-time for more than 3 years

Pros

Good location if you work in Plano, Tx

Cons

Mgmt does not discuss technical details with staff.

Advice to ManagementAdvice

Including engineers in technical decisions will result in better products.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Heartland Payment Systems

  1. 2 people found this helpful  

    Beware reps in rural areas, this is a big city opportunity only!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relations  in  Knoxville, TN
    Current Employee - Relations in Knoxville, TN

    I have been working at Heartland Payment Systems full-time for less than a year

    Pros

    Company offers weekly pay. Your comissions are usually accurate.

    Cons

    Service center has issues, notably some users are under trained and poorly trained leading to issues when downloading terminals. Sales reps are not given more than a couple of days training so this can lead to issues for those entering the processing industry. Company has recently become an ISO of Wells Fargo which has led to poorer pricing for most merchants. The company has gottne away from providing its Relationship Managers with what they need to suceed. Additionaly, this opportunity is good for reps with lots of clients that process a very high volume; the company's pricing structure is not friendly to lower volume merchants.

    Advice to ManagementAdvice

    Get back to investing in your reps, managers and operations people. Poor training causes issues for all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Unlimited Income Potential. You get out what you put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  Minneapolis, MN
    Current Employee - Relationship Manager in Minneapolis, MN

    I have been working at Heartland Payment Systems full-time for more than 5 years

    Pros

    No limit on commissions
    Residual income
    Tons of extra incentives (trips, incentive points, cash bonuses for early production, etc..)
    Great reputation in the industry
    Great service to back us up in the field so that we can focus on our next deal
    Amazing technology that takes away all the typical paperwork that goes with a sales job

    Cons

    It's a short sales cycle industry which means you need to keep your head in the game each day
    No leads to speak of so it's up to me to create that network of opportunity

    Advice to ManagementAdvice

    Keep doing what you're doing. Our products and services get better every year.

    Recommends
    Positive Outlook
    Approves of CEO
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