Heartland Payment Systems
2.8 of 5 223 reviews
www.heartlandpaymentsystems.com Princeton, NJ 1000 to 5000 Employees

223 Employee Reviews (View Most Recent)

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5 people found this helpful  

Run for your life! Don't work here!

Sales (Former Employee)

ProsThe Technology network has lots of definitions.

ConsThey make you think they are on top of the technology. Their products & services are dated! Their products most of the time do not/cannot interface with the majority of the businesses internal computer software products they have purchased specifically for their system, ie. POS systems or banks. They leave you in the cold and tell the Relationship Manager sales person; it's your problem. Therefore, 98% of the businesses (minus nail salons and small mom & pop restaurants) you go into are "not" a "qualified" customers. The numbers game here is in the hundreds. The process is very lengthy from every direction and you might not get paid! It takes a long time to push through, must fanigle most transactions to get it pushed to install!, wheeling and dealing of machines on the side from a service stand point, and to running around to get a prepaid card to make the first transaction ($25 gift card, sales person pays). And they have a very large quota. Good Luck!!

Advice to Senior Management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

    4 people found this helpful  

    False promises regarding training and compensation

    Relationship Manager (Former Employee)
    New York, NY

    I worked at Heartland Payment Systems full-time for less than a year


    Pros: Flexibility of your schedule,and a needed product, Set… Cons: No salary, no expenses reimbursement, market is saturated with competitors and poor reputation, Commissions… Advice to Senior Management: Train more effectively, offer a salary for the first few… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Not as bad as you might think.

    Senior Software Developer (Current Employee)
    Plano, TX

    I have been working at Heartland Payment Systems full-time for more than 3 years


    Pros: Good location if you work in Plano, Tx Cons: Mgmt does not discuss technical details with staff. Advice to Senior Management: Including engineers in technical decisions will result in better products. Yes, I would recommend this company to a friend More
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