Heartland Payment Systems

  www.heartlandpaymentsystems.com
  www.heartlandpaymentsystems.com
There are newer employer reviews for Heartland Payment Systems

 

It's a difficult industry to work in

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Relationship Manager in Des Moines, IA
Current Employee - Relationship Manager in Des Moines, IA

I have been working at Heartland Payment Systems full-time (more than 3 years)

Pros

You get out of it what you put in. Thick skin would be extremely beneficial.

Cons

The industry has a bad reputation. You will need to overcome the reputation in order to be successful.

Advice to ManagementAdvice

Better lead generation or at least reimburse the expense of purchasing an employees lead lists would be nice.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

252 Other Employee Reviews for Heartland Payment Systems (View Most Recent)

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  1. 4 people found this helpful  

    Worst career experience in a fifteen year career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Payment Systems full-time (less than an year)

    Pros

    If you can keep your head down, your mouth shut and never disagree with management you have a chance to go far.

    Cons

    Bloated and bureaucratic organization.
    Impossible to accomplish anything new and innovative.
    Descisions at mid\upper management levels are made at glacial speed if ever.
    No transparency or accountability.
    People will steal others ideas, and work then claim it as their own.
    Invasive security procedures, every document, email, and keystroke is recorded scanned.

    Advice to ManagementAdvice

    Listen to the people that have domain knowledge not the people with Director titles.
    Putting lots of the wrong people on a project will not ensure its success.
    Find people that think like an entreprenuer not bureaucrats.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Heartland has provided me with a sense of empowerment as I strive to improve the quality of our technical publications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Publications Manager in Plano, TX
    Current Employee - Technical Publications Manager in Plano, TX

    I have been working at Heartland Payment Systems full-time (less than an year)

    Pros

    Virtually no inertia/resistance to improvement initiatives.

    Cons

    Due to the relatively young age of the company, we're still somewhat lacking in formal processes in many areas.

    Advice to ManagementAdvice

    Increase focus on quality and process across the enterprise. Make Quality a separate organization instead of keeping it within various product development teams.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Heartland Payment Systems

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