Heartland Payment Systems

  www.heartlandpaymentsystems.com
  www.heartlandpaymentsystems.com
There are newer employer reviews for Heartland Payment Systems

5 people found this helpful  

No leads and inconsistent management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Relationship Manager - Sales in Seattle, WA
Former Employee - Relationship Manager - Sales in Seattle, WA

I worked at Heartland Payment Systems full-time (more than 3 years)

Pros

Their customer service center and infrastructure is very good. Can sign deals on an ipad.

Cons

Management of regions and territories is inconsistent and leadership is fragmented. If you are lucky to get a Territory Manager, District manager and Regional Manager that are all good there is a shot at making money. There were no leads or benefit to reps from association endorsements at the time. Though they hired a (failed in the field) manager to try to improve leads once research showed quality sales rep candidates want at least some quality leads to work.

Advice to ManagementAdvice

Continue to purge poor territory managers. Invest in marketing and quality leads. Realize that some top reps are taking shortcuts signing deals in Atlas and that may come back to bite legally.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

244 Other Employee Reviews for Heartland Payment Systems (View Most Recent)

Sort: Rating Date
  1.  

    I learnt a lot while working at heartland as a intern. All team members are very helpful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Payment Systems as an intern

    Pros

    To touch the production data and best thing is you get the chance to touch almost every thing from SQL, Asp.Net, ASP, C#, javascript, and JQuery etc. Good place to get some practical experience in a very friendly environment.

    Cons

    open floor environment and usually its very noisy. Keep stock of Tylenol all the time :).

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Opportunity with a Fantastic Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in Portland, OR
    Former Employee - Relationship Manager in Portland, OR

    I worked at Heartland Payment Systems full-time (more than an year)

    Pros

    The integrity, honesty, and the mission of the company is what separates Heartland from many of its competitors in the merchant services industry! The family-type culture and extensive classroom and field training are very valuable. The products, services, and encryption security are top-notch in addition to the benefit of numerous association endorsements especially from the National Restaurant Association.

    Cons

    It's 100% commission based, if there was a small base for even the first 3 months, then it would ease some stress when you are just starting.

    Advice to ManagementAdvice

    Upgrading the CRM to SalesForce.com.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Heartland Payment Systems

Work at Heartland Payment Systems? Share Your Experiences

Heartland Payment Systems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.