Heartland Payment Systems

  www.heartlandpaymentsystems.com
  www.heartlandpaymentsystems.com
There are newer employer reviews for Heartland Payment Systems

 

Heartland is not perfect, but it's a great place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Heartland Payment Systems full-time (more than 3 years)

Pros

Because HPS is a small company that grew up, there is more openness to new ideas and processes. Senior Management, from the CEO down, have high integrity and really care about the employees. Work/Life balance is very good for most people. I've been promoted significantly which shows the company does try to promote from within.

Cons

Because HPS is a small company that grew up, there aren't established policies for some things, with the exception of security and card processing functions of course! The company is still trying to find the balance between benefits, salary and bonus. Security is always a concern, and is part of everything that goes on here.

Advice to ManagementAdvice

Offer some smaller benefits that have high perceived value and are affordable to be more in line with other companies in our space. Increase salary and decrease bonus, or find a way to minimize tax impact for highly bonused leaders.

Recommends
Positive Outlook
Approves of CEO

251 Other Employee Reviews for Heartland Payment Systems (View Most Recent)

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  1. 5 people found this helpful  

    No leads and inconsistent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager - Sales in Seattle, WA
    Former Employee - Relationship Manager - Sales in Seattle, WA

    I worked at Heartland Payment Systems full-time (more than 3 years)

    Pros

    Their customer service center and infrastructure is very good. Can sign deals on an ipad.

    Cons

    Management of regions and territories is inconsistent and leadership is fragmented. If you are lucky to get a Territory Manager, District manager and Regional Manager that are all good there is a shot at making money. There were no leads or benefit to reps from association endorsements at the time. Though they hired a (failed in the field) manager to try to improve leads once research showed quality sales rep candidates want at least some quality leads to work.

    Advice to ManagementAdvice

    Continue to purge poor territory managers. Invest in marketing and quality leads. Realize that some top reps are taking shortcuts signing deals in Atlas and that may come back to bite legally.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Best bank card services company out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in Fayetteville, NC
    Former Employee - Relationship Manager in Fayetteville, NC

    I worked at Heartland Payment Systems full-time (less than an year)

    Pros

    Good products, good customer service

    Cons

    Straight commission is difficult financially in certain areas

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Heartland Payment Systems

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