Heartland Payment Systems

www.heartlandpaymentsystems.com
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There are newer employer reviews for Heartland Payment Systems

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Helpful (5)

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Relationship Manager
Former Employee - Relationship Manager

I worked at Heartland Payment Systems full-time (More than 3 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Good incentive trips. Nice range of products. Great online resource for training, information. Fantastic CRM tool. Good service center in Jville. Comp plan is great in theory.

Cons

Once you're out of your initial training, you're pretty much on your own. If you struggle all you hear are other ridiculously extreme cases of people getting their WIN. The comp plan is great until you start losing accounts in the cut throat credit card processing world. Then your signing bonus is taken back. Mgmt encourages two coffee dates a week and participating in BNIs, chambers but all expenses are paid from your pocket.

Advice to Management

Let RMs know when accounts stop processing so they have an opportunity to win those accounts back.
Stop pressuring managers to hire when they have other reps who are struggling and need their help.
Make better pay for Beta products or hire reps who only concentrate on new market integration.
The culture taught is great but its not practiced by most management.

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  1. Helpful (7)

    Over worked & extremely underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Indianapolis, IN
    Former Employee - Relationship Manager in Indianapolis, IN

    I worked at Heartland Payment Systems full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great company to learn the ins & outs of the business.

    Cons

    Micromanagement,unethical practices by managers,they preach honesty & integrity but that is far from the truth

    Advice to Management

    Get out in the field with your reps & get dirty with them,practice what you preach instead of barking orders behind a desk


  2. Helpful (1)

    Good to Fair benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Plano, TX
    Former Employee - Project Manager in Plano, TX

    I worked at Heartland Payment Systems full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits and pay. Good location

    Cons

    chaotic environment. Lack of privacy

    Advice to Management

    Pay attention and value your people and their contributions


There are newer employer reviews for Heartland Payment Systems
There are newer employer reviews for Heartland Payment Systems

See Most Recent

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