Heartland Payment Systems

  www.heartlandpaymentsystems.com
  www.heartlandpaymentsystems.com
There are newer employer reviews for Heartland Payment Systems

 

Consultative Sales, Customer Service, Project Management and Sales Support / Training

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Relationship Manager in Manchester, NH
Current Employee - Relationship Manager in Manchester, NH

I have been working at Heartland Payment Systems full-time (more than 10 years)

Pros

Most fair and honest Merchant Services and Payroll provider in the market

Cons

Technology releases to market need to be 100% before general release

Advice to ManagementAdvice

Do not allow family members to report directly to one another

Recommends
Positive Outlook
Approves of CEO

252 Other Employee Reviews for Heartland Payment Systems (View Most Recent)

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  1.  

    great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Payment Systems

    Pros

    learn payment processing & sales

    Cons

    nothing to say about cons

  2. 5 people found this helpful  

    Good industry introduction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager
    Former Employee - Relationship Manager

    I worked at Heartland Payment Systems full-time (more than 5 years)

    Pros

    I worked for Hps for 5 years, and just before I left Hps I earned my 2nd painting, without an AM, and had well below company average attrition.

    They have a great training program for people new to the industry and a transparent pricing model for merchants. Benefits are ok, have had better and have had worse. Having their own front end is a plus, great online reporting tool for merchants and reps. Nice as a rep being able to see if a merchant called in.

    Cons

    Pay is very low for the industry; you can make a much higher residual by not working for a publicly traded company. I have been gone from Hps for almost 3 years, and yes those higher residual splits are for real; it's amazing how fast your residual grows while also offering i/c pass through pricing.

    No expense program.

    No detail of pay - meaning you are simply shown a lump sum that is paid on the account, no detail on how that lump sum was arrived at.

    When you leave Hps they don't show you what merchants you are paid on; only a lump sum.

    Not a true lifetime residual; as it can be bought at anytime.

    Advice to ManagementAdvice

    Think about if an Rm doesn't make the winner's club, then what club are they in? Thus get rid of the winner's club and bring back the old Heartland.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Heartland Payment Systems

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