Heartland Payment Systems

  www.heartlandpaymentsystems.com
  www.heartlandpaymentsystems.com
There are newer employer reviews for Heartland Payment Systems

2 people found this helpful  

Very Happy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Division Manager in Tulsa, OK
Current Employee - Division Manager in Tulsa, OK

I have been working at Heartland Payment Systems

Pros

High end comp package as an RM with lots of room to advance in management if you want. Graded and promoted based on performance alone. The possibilities are endless in this company. I have referred family members and friends to work here and use the services. The ethics are beyond reproach.

Cons

This is not for everyone. Only the best sales people should apply. The path for a rookie is clearly laid out but every sales person is not made for this company. Must be a hunter not a farmer.

Recommends
Approves of CEO

243 Other Employee Reviews for Heartland Payment Systems (View Most Recent)

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  1. 9 people found this helpful  

    What have you done for me lately?!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - RM/TM in Princeton, NJ
    Current Employee - RM/TM in Princeton, NJ

    I have been working at Heartland Payment Systems

    Pros

    Solid mix of products to sell, as many have stated they roll out products that are incomplete or rushed to market to keep the "sheeples" excited. Good place to learn the industry if you are new AND ONLY if you have a knowledgeable manager. Lots of Endorsements which are nice, but have been paid for on the backs of RM's.

    Cons

    Micro-management deluxe. New regime is all about quantity and not quality. Company has found every manner possible to to squeeze the sales force, particularly the front line Relationship Manager out of the compensation. Company will do, whenever they see fit, whatever they decide is in the best interests of the stockholders and Sr. Leadership. They don't follow their own written and published sales policies. Recruiting practices are to sell you a dream of lucrative income and while you starve, constantly fault you for lack of activity or effort. Product is expensive for merchants, compensation program is one of the weakest due to layers of management with everyones hands in the pie. Many endorsements have been purchased. Benefits as a sales person are very weak and insurance is expensive.

    Advice to ManagementAdvice

    Stop micro-managing your best sales people to death. Stop changing the rules. Seek to understand why so many of the top sales people have left the company. Eliminate the layers of management and increase the RM's compensation. Stop twisting the truth and be honest with your team when there is a necessary change. The best sales people do not make the best managers. Train your managers not on product, but how to manage.

    Doesn't Recommend
    Disapproves of CEO
  2. 6 people found this helpful  

    I Cant Really Think of any Thing Good to say about Being in Sales at H.P.S..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - R M in Atlanta, GA
    Current Employee - R M in Atlanta, GA

    I have been working at Heartland Payment Systems

    Pros

    Customer Service is good for merchant.

    Cons

    Where do I begin?
     Management has reached new levels of demoralizing the sales force. Everything negative Ive read here is correct. And no its not because people dont want to work.
    Ive seen good managers demoted or fired and bad ones remaining employed. Upper management doesnt seem to have a clue on what the real world out here in the sales force is about.
    I would tell a new R.M. prospect..."save yourself alot of time and trouble, look elsewhere for employment you can do better".

    Advice to ManagementAdvice

    Try honestly hearing all these negative reveiws, it may help your company!

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Heartland Payment Systems

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