Helzberg Diamonds

  www.helzberg.com
  www.helzberg.com
There are newer employer reviews for Helzberg Diamonds

 

Good part-time job while going to school, but not for long term employment.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Office Associate in Wichita, KS
Former Employee - Office Associate in Wichita, KS

I worked at Helzberg Diamonds

Pros

Good benifits and pay. Some of the employees are pleasent to work with.

Cons

Managment was poor. Employees were not treated respectfully. Company did not treat employees as people, only numbers. Retail hours and you don't see your family around the Holidays.

Advice to ManagementAdvice

Employees will work more effectifly and will be more willing to work hard when treated like human beings.

Doesn't Recommend
No opinion of CEO

81 Other Employee Reviews for Helzberg Diamonds (View Most Recent)

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  1.  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Helzberg Diamonds full-time (more than 10 years)

    Pros

    Training tools provided and some flexibility for a retail job.

    Cons

    Quality of merchandise has deteriorated along with the mamagement at regional and store levels. Compensation is poor. Ethics and honesty only exist between the company and it's cusomers and is sadly lacking in a lot of it's employees which is totally overlooked by management in most cases.

    Advice to ManagementAdvice

    Start listening to your employees ! Most "disgruntled " employees have valid coplaints. Senior management is quite adept at "pulling the wool over the eyes " !

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    An ethical company that lacks growth opportunities on many levels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Helzberg Diamonds full-time (more than 3 years)

    Pros

    Berkshire Hathaway bragging rights. Almost 100 year history. Moderate brand recognition. AGS membership. Publicized ethical business practices.

    Cons

    Less than competitive compensation. Lack of opportunities of advancement. Often chaotic business decisions and lack of structure. Disconnection of corporate decisions and store operations.

    Advice to ManagementAdvice

    The commission and compensation structure is unfair and not competitive. The way the commission structure is set up only the employees at top producing stores and regions make a livable wage. This causes turn over and lack of loyalty from employees when sales/commission goals are unattainable--making it difficult to build a team with tenure and experience. If the commission structure would go back to being pegged to the proposed production of the store it would encourage employees to stay with the company (and stay loyal to the brand for longer). There is little recognition from executive management unless the district/region/store/employee is a "superstar". They seem to have lost sight of the the "true motivators" that the had been part of the Helzberg culture for years...only focusing on recognition and not advancement, or money. Finally, as was evident is corporate decision of 2012, it appears at the store level to the staff and also to customer's that the company is scrambling to KEEP UP with the competition, with the right hand not knowing what the left hand is doing many times...and is sifting to making us more like the failing Zale's (but introducing Smart Values, and having sales every few weeks {abandoning the "Truth in pricing" culture that was held so dear for most of our history}. It is causing staff and clients to wonder about the long term future of the company. Although many of the changes Beryl had made upon becoming CEO had made the company profitable at first, it is beginning to seem that she is struggling to maintain the momentum that she so often speaks about. She seems to be looking for another "rabbit to pull of the hat"...and is failing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Helzberg Diamonds

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