Helzberg Diamonds
2.7 of 5 59 reviews
www.helzberg.com North Kansas City, MO 1000 to 5000 Employees

59 Employee Reviews (View Most Recent)

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Sounded good but didn't pan out

Sales Associate (Former Employee)

I worked at Helzberg Diamonds full-time for less than a year

ProsBeautiful jewelry styles that is offered at a great price to the customer. Wonderful warranty.

ConsYou are measured on so many different things even of you are excelling they will still find something you are failing in. Don't be fooled by the commission structure. I took the job being told I would easily be able to sell a certain amount and I have no idea how that would be possible based off the numbers I've now seem from last year. Bad policies especially around turning over sales. You are expected to split most sales which makes it very had to get to your sales goal. If I was a customer and someone turned me over to someone else or another employee just walked in I would be furious and leave.

Advice to Senior ManagementHave faith in your staff. Don't assume they can't sell and therefore have to walk into sales or turn them over. Also, start at a higher base hourly rate

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  • Disapproves of CEO

1 person found this helpful  

Was great for awhile- when the recession hit, it turned into every other Mall Jeweler.

Sales Associate (Current Employee)

I have been working at Helzberg Diamonds full-time for more than 8 years


Pros: It used to be training- they're even kind of junking that aspect of the Company. Ummm, we're… Cons: Used to have a pretty awesome profit-sharing in your 401k, but that was taken away. Used to have an awesome commission structure where if… Advice to Senior Management: So now that Helzberg has been transformed into Zales, without… No, I would not recommend this company to a friend More

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  • No Opinion of CEO

1 person found this helpful  

Fun and exciting quickly changed to frustrating, horrible, & stressful!

Anonymous Employee (Current Employee)

I have been working at Helzberg Diamonds full-time


Pros: No goals or pressure to get anything done, pay is not… Cons: Upper management and corporates response to concerns about the environment. We have all dealt with various sexual harassment issues from our store manager and… Advice to Senior Management: Pay attention to the little people, just because we are not managers does not mean that we are not valuable or should have to come… No, I would not recommend this company to a friend More

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