Helzberg Diamonds

  www.helzberg.com
  www.helzberg.com
There are newer employer reviews for Helzberg Diamonds

 

Great experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Jewelry Sales Associate in San Antonio, TX
Former Employee - Jewelry Sales Associate in San Antonio, TX

I worked at Helzberg Diamonds

Pros

One of the best companies in the jewelry business for training and skill development. Management training program is well designed. On average, the top 10 percent of sales associates go to an annual awards ceremony that takes place over 2 to 3 days, held in a different location each year.

Cons

You must love working with bridal customers, and enjoy selling using the turnover (T.O.) method of selling. There is also a very detailed report card you receive that breaks down every metric so that your manager can work with you on your weak areas. This is usually not the best place for a maverick.

Advice to ManagementAdvice

Change the merchandise assortment to reflect current trends a little more frequently. Some of the styles have been in place over 5 years.

Recommends

80 Other Employee Reviews for Helzberg Diamonds (View Most Recent)

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  1.  

    Great company with a few quirks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helzberg Diamonds

    Pros

    Pay is excellent for retail if you are in a store with lots of traffic. Days off can be flexible when need be due to the retail nature of the job. Healthcare seems to be average compared to other companies. Offer company matched 401k up to 4%. Profit sharing that varies by year depending on how well the company performed. Life and dissabilty insurance is offered. Great management teams and awesome management training program. Good amount of room for advancement if willing to move. Locations nationwide. General Office (company headquarters) generally able to leave early on Fridays and is also casual dress on Fridays. Have an ethics hotline. Offer a limited number of counseling sessions with a professional for associates going through difficult times. Berkshire Hathaway is its parent company.

    Cons

    Healthcare could probably be better as well as 401k matching. Pay from smaller, privately owned jewelers is sometimes much higher, but risks are greater (such as no hourly rate). Pay rates for different positions are strongly discouraged from being disclosed or even discussed making it difficult to know if you would be interested in working towards, or applying for, that position. Seem to be some issues at headquarters regarding legally protected groups of people, although it's not talked about much so its hard to say. Little to no exchanging of ideas or information between headquarters and stores sometimes resulting in lost opportunities, poor execution, seemingly pointless ideas, or frustrated employees.

    Advice to ManagementAdvice

    Listen to the ideas or thoughts of your seasoned associates from all positions within the company and genuinely consider them.

    Approves of CEO
  2.  

    Not in this economy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Helzberg Diamonds

    Pros

    Pay is decent considering all the downtime and not a whole lot of punishment for not making quotas. You get to talk to alot of different people since you work in a mall.

    Cons

    The hours are horrible if you have a life, working till ten pm every night and Saturdays and Sundays and even worse during the holidays with the mall's extended hours.

    Advice to ManagementAdvice

    Spend a little bit more time actually in the store where all the action happens to fully understand what employees deal with.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Helzberg Diamonds

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