Her Majesty's Revenue & Customs

www.hmrc.gov.uk
There are newer employer reviews for Her Majesty's Revenue & Customs

1 person found this helpful  

Too much nonsense

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Team Manager in Edinburgh, Scotland (UK)
Former Employee - Team Manager in Edinburgh, Scotland (UK)

I worked at Her Majesty's Revenue & Customs

Pros

Lots of employees - easy to hide and not do much work. Good time off policy too. People were not bad.

Cons

The company is obsessed with LEAN management and refining processes. I wish management would just leave things are they are not not change things for the worse!

Doesn't Recommend

23 Other Employee Reviews for Her Majesty's Revenue & Customs (View Most Recent)

Sort: Rating Date
  1.  

    HMRC - The good, bad & PCS too!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Officer in Leicester, England (UK)
    Current Employee - Officer in Leicester, England (UK)

    I have been working at Her Majesty's Revenue & Customs

    Pros

    We have 3 days flexi +/- pro rata and you starts with 22 days of annual leave. Salary is quite fair and interviews are quite straight forward. Lots of intranet based guideance on HR etc so you can double check lots of what you're told is accurate. A new work ethos called pacesetter devolves some decisions down the management chain and daily 15min meetings to discuss team performance, advise of comms & raise issues.

    Cons

    Recruitment frezze and very limited promotion prosprects over last 2 years. Develpment for non graduates and lower management is minimal. A few 'stats only managers' but they are found everywhere. Workforce of 100k in 2005 now 70k with further reductions due to UK deficit. Vast majority of these where through retirement & some staff leaving.

    Advice to ManagementAdvice

    All staff to have at least quarterly coaching session, preferably with higher grade but not line manager for objectivity.
    Local SMT to have a talent pool of those interested in further progression from AA upto HO grade to gain BSA competencies based on completing projects as authorised by SMT. Help with succesion planning.
    Ignore the PCS union scaremongering with Pacesetter and as some pc have video software has SLT & Excom do video messages so staff really engage with a human being rather than reading a bland intranet message fro Directors office.

  2.  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Case Manager in London, England (UK)
    Former Employee - Case Manager in London, England (UK)

    I worked at Her Majesty's Revenue & Customs

    Pros

    The time was flexi-time so you could take up to three days off in a month without taking it off of your annual leave so long as you built up the hours on top of your core 36 hour week.

    Cons

    Some people were lazy as in the public sector there is no company owner or corporate suit to keep all in line.

    Advice to ManagementAdvice

    Would be better if the hard work of employees is noticed and those who sit at their desk and pretend to work all day should be spoken to

    Recommends
There are newer employer reviews for Her Majesty's Revenue & Customs

Work at Her Majesty's Revenue & Customs? Share Your Experiences

Her Majesty's Revenue & Customs

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.