There are newer employer reviews for Hersha Hospitality

1 person found this helpful  

Incompetent and unfair management and lots of favoritism

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Guest Services  in  New York, NY
Former Employee - Guest Services in New York, NY

I worked at Hersha Hospitality full-time for more than a year

Pros

Great opportunities in Urban areas such as New York City and Boston.

Cons

It states in their welcome video that they don't hire because of their degrees or their experience they hire employees because they match well with their company. That states that they will hire anyone with no experience and incompetent people who shouldn't be working in the industry and since i worked with Hersha there was nothing but incompetent people working in hotels that shouldn't be in such positions especially upper management.

Managers have a lot of favoritism towards select employees and give them the best shifts and put other responsibility on others and not compensate them for it.

If your responsible for a mistake and it wasn't only 1 person that's responsible and the second employee was the favorite employee of the manager. You would be held accountable for the mistake and be the only one reprimanded.

Pay is not competitive with other hotels in NYC area and other urban areas

Once your hired in a position its very hard to move up unless your a favored employee

Advice to ManagementAdvice

Upper management needs to go into all properties and speak to their employees and monitor their General Managers and Assistant General Managers.

Raise the compensation to competitive hotels and treat your employees with respect and the company will go far.

Don't support favoritism

Doesn't Recommend
Negative Outlook
Disapproves of CEO

19 Other Employee Reviews for Hersha Hospitality (View Most Recent)

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  1.  

    Positive experience with opportunity for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality full-time for more than 3 years

    Pros

    One of HHM's core values is personal growth which I can personally attest to. Within a relatively short period of time and a lot of hard work, I was able to advance to General Manager under great leadership and several mentors. If you wok in NYC, the benefits are great. There are some really great people working for HHM and a number of corporate level associates who really do care about the little guy and development.

    Cons

    Pay is not competitive enough to match other hotel management companies. Not all regions are treated with the same care and attention. Although the company has expanded and made strides, there is still a lot of disorganization from the corporate level to the property level. As expected in the hospitality industry, the turnover rate can cause some inconsistencies in leadership, training and communication.

    Advice to ManagementAdvice

    Develop a better training infrastructure for new and up-and-coming associates. At the property level, there is sometimes a lack of communication of expectations largely due to poor training. Conduct a wage study for your regions and consider increasing compensation from the bottom up. Other hotel management companies offer at least 12-15% more for comparable positions.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Worst Management Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales and Marketing
    Current Employee - Director of Sales and Marketing

    I have been working at Hersha Hospitality full-time for more than a year

    Pros

    No positive attributes about this company

    Cons

    Upper Management is clueless. No real vision, no trust in their associates.
    Horrible Compensation- Worst in the industry.
    Abysmal incentive structure/opportunity

    Advice to ManagementAdvice

    Quit. Allow those positions to be occupied by qualified executives who actually exhibit hospitality

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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