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There are newer employer reviews for Hertz

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Helpful (4)

Overworked under appreciated

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Branch Manager in Jacksonville, FL
Current Employee - Branch Manager in Jacksonville, FL
Neutral Outlook
Approves of CEO

I have been working at Hertz full-time (More than a year)

Pros

There is a great sense of camaraderie and if you are at the right store you can bonus upward of 15K quarterly.

Cons

Perpetually understaffed so Branch Managers will often work 60 hours per week which can be frustrating when your store is not bonusing or you are cutting staffs hours to meet OT goals. HIGH emphasis on sales with sometimes unrealistic goals-- can lead to some shady practices

Advice to Management

Cutting corners to save money short term will cause some of the best managers to leave

Other Employee Reviews for Hertz

  1. Helpful (3)

    Learn as much as you can. If you don't move up ladder fast get out within 2 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Manager II in New York, NY
    Former Employee - Location Manager II in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz full-time (More than 5 years)

    Pros

    Learn how to run a small franchise style business without the upfront money Learn about customer service. The good & bad Train new employees and coach them. (Some people like this) Learn how Corporate America does things from the ground up. They don't teach corporate in collage As a Manager you get car privileges. Drive nice new cars most of the time. You get un-taxed free car access. That is worth $10K per year. Gas, Insurance, No repairs and you can drive 40K SUV's or 30K cars all the time. You get free cars while on American vacations wherever you land. You stop @ other locations and gas your Hertz car while on road trips.

    Cons

    Upper management has very little field experience and lots of MBA's that tell you the impossible is possible. They have a chart that supports it... When they finally admit their plans cannot be implemented (They just say the focus changed...) & your location will waist money for nothing. Corporate will still have a job. Your Bonus plan always changes so you don't make too much money or want to stay in the position too long. You will be affected by upper management whose bonus plan has different agenda. It will cross yours and they will win by back office creative accounting & magical numbers & account movement. You might consider buying Hertz stock. Outside investors are the only place where the company must make money, show profits and distribute dividends. You may be written up and asked to improve and be fired for following an approved action plan You will be cleaning cars. Inside & out. In dress shoes and a tie. Year round. It is the business. Company refuses to enforce no smoking rules in cars. They give you a magic spray and customers are not happy. They get sick. Avis RAC already moved to no smoking fleet with a $250 smoke fine like hotels. Hertz has refused. Your Customer service reviews will be affected and you can't do a thing. If that is the only car on the lot or the only one with the feature the customer needs (Like 7 seats or 4X4 or small/Big size) you are SOL Company will overbook Vehicle categories and have you deliver the bad news to angry customers who will have their vacation plans ruined. Most upper management never rented a car in their life. Company allows overbooking of "special equipment" vehicles with no credit card & no cancelation fees 90% of the time / locations. The company does not even check & request real phone # to finalize reservations. Company will have you selling in store products customers are told not to buy and getting outside business like Body shops to refer business to you. Problem is that out of the airports they are the underdog and Enterprise kicks their behind. Most insurance reps rather work with Enterprise and body shops think the service is the same. They are probably not wrong. Management does not care. Only when they win a big insurance company via sales does the system really change. Nothing you in the field really made that happen. They will never admit that.

    Advice to Management

    Consider paying all managers bonuses based on stock. Have everyone working in the same direction. Invest in your managers and find out how to use them and not just dump them.


  2. Helpful (6)

    Working for Hertz was a huge disappointment. Was great once, but then Frissora's gang took over.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (More than 3 years)

    Pros

    On-site cafeteria...yep, that's about it.

    Cons

    Antiquated technology, ineffective and untrustworthy leadership, poor morale, mediocre salary.

    Advice to Management

    Next time you decide to lay off your workers, you might not want to build three on-site employee gyms immediately afterward; its in poor taste.


There are newer employer reviews for Hertz
There are newer employer reviews for Hertz

See Most Recent

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