There are newer employer reviews for Hertz

 

My experiences has been exactly like I read on this site!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Raleigh, NC
Current Employee - Customer Service Representative in Raleigh, NC

I have been working at Hertz full-time (less than an year)

Pros

Excellent training. I am fortunate to be receiving it in the proper order.

Cons

Very ridged sales model that requires complete memorization of the verbiage. The rigidity of this , how schedules are created and the commission structure was not covered in the interview process.

Advice to ManagementAdvice

The customer is always right even if the employee has handled this exact situation repeatedly. Look at what is broken in the system...do not blame the customer.

Recommends
Neutral Outlook
No opinion of CEO

1716 Other Employee Reviews for Hertz (View Most Recent)

Sort: Rating Date
  1. 7 people found this helpful  

    I'd rather be waterboarded. Worst place ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - "MANAGEMENT" Trainee in Philadelphia, PA
    Current Employee - "MANAGEMENT" Trainee in Philadelphia, PA

    I have been working at Hertz full-time (less than an year)

    Pros

    A paycheck (albeit a tiny one) every week. I'm only writing this because I honestly can't think of ANYTHING ELSE.

    Cons

    Absolutely terrible work conditions. The ceiling in every hertz office building is literally falling apart, including in their corporate offices near major airports.
    Everyone who works here hates it so the atmosphere is horrifiengly grim, especially when coupled with irate customers who insist that you bow to their every wish (except for a very tiny portion, I'm talking 3-5 people out of about 100 customers). They pay rate sucks for requiring a college degree. The products are a rip off, the condition of cars are horrible because management trainees are required to clean them and often have very little time to do so since the cars are being pulled from other locations. As a college graduate - get ready to use NONE of the things you learned in school, not one person here is professional or respectful. I was berated by a nasty woman at one of the central hertz locations for asking for a car to take back from training.
    I've often heard that you aren't supposed to like your job, but this is pushing it. I'd rather be waterboarded than have to deal with working at this place. This list is not complete but believe everything negative you see on these reviews, they're all 100% true.

    Advice to ManagementAdvice

    I don't even know where to begin. You must have zero integrity to be able to read these reviews and not take action. I honestly hope your children don't ever have to perform a job like this. The only thing that I've learned about management on this job is that management in a company like yours is a farce. You should be ashamed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Manager trainee in middletown, NJ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee in Middletown, NJ
    Former Employee - Manager Trainee in Middletown, NJ

    I worked at Hertz full-time (less than an year)

    Pros

    -drive new cars everyday
    -there is a chance to move up but it will take years, most people wont stay that long

    Cons

    -long hours 7:30-6
    -horrible pay
    -no bonus or commission
    -horrible management all around
    -90% of customers will be unhappy for one reason or another
    -no work/life balance

    DO NOT WORK HERE, SPEND THE TIME AND FIND ANOTHER JOB!!!!!!

    Advice to ManagementAdvice

    No idea

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Hertz

Work at Hertz? Share Your Experiences

Hertz

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.