Hertz

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Experience has been like the reviews

Current Employee - Management Trainee
Current Employee - Management Trainee

Pros

You get a paycheck every week. Get to drive around different cars. You can get good coworkers to work with.

Cons

Really really long hours, you're there very early morning until evening and maybe later if you get really busy by the end of the night. You get lots of overtime if you like working that, but it’s real easy to burn out, definitely no work life balance since you can be working 6 days a week. Low pay for someone with a college degree. People who can hustle will do well, selling is what they want and you can get some bonus money from it. Have to deal with angry customers because the system allows reservations to be booked even if there are no cars available and can’t get any from another location. Doesn't seem like you get promoted as fast as they pitch to you in the beginning, only if you're a very very good seller will they want to promote you, not necessarily for other qualities. Haven’t really gotten a whole lot of good training for learning the system, they only send you to training for customer service and sales, everything else your manager is supposed to go over with you (I think?) but really I’ve just been trying to learn as I go. Job is definitely not worth it, I wouldn’t take this job unless you really needed the money and even then I would still keep searching for something else. Long unrewarding days and hours. It’s a pretty good rental company, just don’t work for it.

Doesn't Recommend

Other reviews for Hertz

  1.  

    very rewarding career, good pension plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic  in  Ottawa, ON (Canada)
    Current Employee - Mechanic in Ottawa, ON (Canada)

    Pros

    great pension plan, good benifits and vacation

    Cons

    low pay, older equipment, hour cutbacks during slow times

    Recommends
    Neutral Outlook
  2.  

    It will teach you that job satisfaction is just as important as money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Manager
    Current Employee - Location Manager

    Pros

    Free car if your in management with free gas.

    Cons

    The expectations are absolutely ridiculous. The margins are razor thin on off airport rates. They expect you to make up the difference through the sale of ancillary services. The problem with ancillary services is that they are extremely overpriced. They want you to sell a premium protection package that is over $40 per day on vehicles that rent for sometimes as low as $30 per day. "Sir, this premium protection package will only cost you an additional $280 per week on your $159 weekly rate! Just think about it, there is no deductible!"

    They run their cars to higher and higher mileages with tan interiors. It is YOUR fault that the car looks like trash after 40,000 miles. There is no amount of cleaning that can be done at a local level that can make a beige interior look like new.

    On top of that, they hire manager trainees at low wages and tell them it's really not that low because you're going to get tons of overtime. Well, you will but you're still working 50+ hours a week having to wear a suit & tie and then go out in the middle of the summer and clean cars.

    Oh & don't even get me started with their customer service survey. First, there isn't any incentive for a customer to take it like most companies run them. Second, the way they score it is absolutely ridiculous. Did you rent a car one-way? The customer can rant & rave directly in the review about how wonderful the pickup location was but then how the return location dropped the ball. Well, it's technically your rental so you eat the review. Genius!

    Doesn't Recommend
    Disapproves of CEO
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