Hertz

  www.hertz.com
  www.hertz.com
There are newer employer reviews for Hertz

1 person found this helpful  

Sell, sell, sell!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Associate Manager
Current Employee - Associate Manager

I have been working at Hertz full-time (more than an year)

Pros

-Young co-workers; most straight out of college.
-World-wide company; Internationally recognized
-Ability to relocate easily
-Many positions avaliable within the company in different departments and levels.

Cons

-Promotions are solely based on sales perfomance - it has nothing to do with your ability to lead and manage people.
-Expectations and goals are unrealistic.
-LONG hours. LOW pay.
-Cleaning cars! Rain-sleet--heat-snow...it must get done! Customers need clean vehicles.
-Unethical practices are what gets employees promoted. Extremely difficult to hit goals with selling and doing everything "by the book". Upper management looks the other way, because higher sales and more $$ for those individuals in turn brings in more $$ for them.
-HIGH turnover rate.

Advice to ManagementAdvice

-Start promoting people who can lead, rather than sell!
-Take care of your employees. They break their backs for you - at least pretend like you care!

Doesn't Recommend
Neutral Outlook
Approves of CEO

1803 Other Employee Reviews for Hertz (View Most Recent)

Sort: Rating Date
  1.  

    very rewarding career, good pension plan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanic in Ottawa, ON (Canada)
    Current Employee - Mechanic in Ottawa, ON (Canada)

    I have been working at Hertz full-time (more than an year)

    Pros

    great pension plan, good benifits and vacation

    Cons

    low pay, older equipment, hour cutbacks during slow times

    Recommends
    Neutral Outlook
  2.  

    It will teach you that job satisfaction is just as important as money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Manager
    Current Employee - Location Manager

    I have been working at Hertz full-time

    Pros

    Free car if your in management with free gas.

    Cons

    The expectations are absolutely ridiculous. The margins are razor thin on off airport rates. They expect you to make up the difference through the sale of ancillary services. The problem with ancillary services is that they are extremely overpriced. They want you to sell a premium protection package that is over $40 per day on vehicles that rent for sometimes as low as $30 per day. "Sir, this premium protection package will only cost you an additional $280 per week on your $159 weekly rate! Just think about it, there is no deductible!"

    They run their cars to higher and higher mileages with tan interiors. It is YOUR fault that the car looks like trash after 40,000 miles. There is no amount of cleaning that can be done at a local level that can make a beige interior look like new.

    On top of that, they hire manager trainees at low wages and tell them it's really not that low because you're going to get tons of overtime. Well, you will but you're still working 50+ hours a week having to wear a suit & tie and then go out in the middle of the summer and clean cars.

    Oh & don't even get me started with their customer service survey. First, there isn't any incentive for a customer to take it like most companies run them. Second, the way they score it is absolutely ridiculous. Did you rent a car one-way? The customer can rant & rave directly in the review about how wonderful the pickup location was but then how the return location dropped the ball. Well, it's technically your rental so you eat the review. Genius!

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Hertz

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