Hertz

  www.hertz.com
  www.hertz.com
There are newer employer reviews for Hertz

5 people found this helpful  

They own you

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Branch Manager Trainee
Current Employee - Branch Manager Trainee

I have been working at Hertz full-time (less than an year)

Pros

Great benefits from the company. Probably the best benefits package of any in the industry. Healthcare is top notch, retirement and other compensation is comparable to competitors.

Cons

They will work the manager to death. The first job of the manager is running the business, making sure that all the staff is performing to their peak potential, and foremost taking care of the customers. Hertz Equipment Rental believes that the manager's first duty is to complete spreadsheets and spend hours each week on useless conference calls. Take the job and you will realize that you should have went into sales with the company. The Branch Manager is expected to perform all of their duties plus those of others. The company promises the world but delivers the septic tank.

Advice to ManagementAdvice

Give the managers freedom to manage. Time spent in the office sitting in front of a computer filling out useless spreadsheets is a waste of time. Conference calls rehashing information just to hear yourself talk is a waste of everyone's time. Ask the managers what they need to be more efficient instead of having someone that has never done the job tell them what to do.

Doesn't Recommend
Negative Outlook
No opinion of CEO

1797 Other Employee Reviews for Hertz (View Most Recent)

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  1. 1 person found this helpful  

    Unhappy year after year!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Location Manager II in Seattle, WA
    Former Employee - Location Manager II in Seattle, WA

    I worked at Hertz full-time (more than 8 years)

    Pros

    Car privilege as a manager...THAT'S IT!

    Cons

    Are you ready for this?

    Way too much focus on micro-management, always understaffed yet still expected to perform better than the main competitor which is Enterprise even though most Hertz Local Edition locations are outnumbered 3-1 by surrounding Enterprise locations, managers are held accountable for MANY issues beyond their control, forced to lie to people daily (this specifically wears out those of us with a sense of integrity), never enough time to get required tasks finished and then written up for such things, the company uses a customer satisfaction rating system not to change and improve service, but rather berate its employees when bad surveys come in, they lure people with the promise of monthly or quarterly commission but you'd be lucky to earn $500 extra annually from such payouts, upper management continually changes the commission program to make it increasingly difficult for staff to earn commission, the company has recently had trouble paying out commission to those that have actually earned it and this suggests to me that the company is in financial trouble, it's recent venture into the car-sharing world (Hertz 24/7) was an epic flop which indicates incompetent top down leadership. That's the longest sentence I've ever written!

    Here is the worst part, and this is of legitimate, future legal concern for the board, managers are paid a salary even though they are not legally EXEMPT from receiving overtime pay. What I mean by this is that to be considered a "manager" one must have the ability to hire and fire PLUS spend a majority of his/her time doing back office work, not doing actual rentals, driving customers home, and cleaning cars. Yet this is what managers spend a majority of their time doing because of being short handed, nor do they have the ability to hire or fire, that is all done by HR; it's backwards. So, imagine having to run and be responsible for a business where someone else chooses what employees you get and who to get rid of...doesn't make logical sense, right? Anyway, I digress. This means that the company has found a way to make managers believe that they are not owed OT pay when in fact they are ( I think they get away with this in two distinct ways. First, most HLE employees are young and just naive enough not to care about looking into this AND the car privilege does go a long way towards keeping people quiet). Think about all of the hours you have read other current and former employees on this site say they work in an average week and that adds up to a hefty lawsuit!

    Oh one last thing, don't think that hard work and perseverance will pay off, you will NOT promote very far unless you are good at being deceptive, generally distrust people and/or have a friend or family member higher up!!!

    Worst decade of my life!

    Advice to ManagementAdvice

    Shut it all down!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Poor Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Trainee in Houston, TX
    Current Employee - Management Trainee in Houston, TX

    I have been working at Hertz full-time (less than an year)

    Pros

    -Paid Weekly
    -Potential Bonus
    -Discounts on rental cars

    Cons

    -Poor Training
    -Poor Compensation
    -Pushed to sell products people do not need

    Advice to ManagementAdvice

    Consider paying college graduates more than $10.50 an hour. It is insulting to require a degree for this position and then not even pay a living wage. I have been paid more working at grocery stores in high school. It is also ridiculous to require your employees to wear business attire and then have us cleaning out cars in 100 degree weather in the back of an auto body shop. Your only solution to this was to bring multiple changes of clothing to work. As a recent college graduate, how can you expect someone who has been spending much more money than they have been making in order to get an education to possess an entire wardrobe of professional business wear or to invest in one only to drench every shirt in sweat and suck every tie up in a vacuum cleaner?

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