Hewitt Associates
2.9 of 5 460 reviews
www.hewittassociates.com Lincolnshire, IL 5000+ Employees

460 Employee Reviews (View Most Recent)

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Rollercoaster experience as Customer Service Rep

Customer Service Representative (Former Employee)
Charlotte, NC

I worked at Hewitt Associates full-time for more than a year

ProsPay. Opportunity for raise. Friendly environment. Cafe with multiple food options.

ConsLack of organization. Management lacked enough experience to provide good advice. Would say one thing and the next five complete opposite advice and tell you that you did it wrong. Many people are not happy with the job but stay while looking for other jobs.

Yes, I would recommend this company to a friend

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1 person found this helpful  

It pays the bills. Big learning curve needed to understand all of the tools.

Setup Configuration Analyst (Former Employee)
Atlanta, GA

I worked at Hewitt Associates full-time for more than 3 years


Pros: The benefits aren't bad. If you are engaged and committed, you can move up the… Cons: Tedious processes. The pay is not the greatest. Advice to Senior Management: Increase incentives to help reduce turnover. When adding additional steps to processes, also think… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

1 person found this helpful  

Bad company to work for long

Anonymous Employee (Current Employee)

I have been working at Hewitt Associates


Pros: middle management is fine however they are just puppets Cons: Bad company to work for long Advice to Senior Management: Bad company to work for long More

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