There are newer employer reviews for Hewlett-Packard

2 people found this helpful

A Stepping Stone Job, that's all...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Inside Sales Specialty Representative in Conway, AR
Current Employee - Inside Sales Specialty Representative in Conway, AR

I have been working at Hewlett-Packard

Pros

The inside sales community is a rather close knit group of friendly people. Benefits are great. Lots of free giveaways often from t-shirts to food. They have a good vision for volunteering and you can volunteer and still get paid. It's a nice, dynamic atmosphere since the majority of folks are fresh college graduates with good personalities. Not bad for a stepping stone job...

Cons

There is no career advancement gateway unless you want to be a field rep or inside management. Some regions have it tougher than others. For example, SMB (small to medium business) reps have to constantly dial out 60 calls per day within their territory. Specialty reps like storage, only need around 20 calls per day and they do more of a support role for the field reps. You will be lucky to be on the specialist team. Most attrition is now in the SMB and public sector groups. Inside management at times seems like a bunch of chickens with their heads cut off. One day they will say your role is such and such, the next day, your role will be such and such. Often times, you will find yourself documenting your work on Excel/Powerpoint more than you actually get to do the work. Be prepared for constant call blitzes, where you dial out 100 dials with specific alliance partners (i.e., Microsoft, VMware, Citrix) on site. In addition, many of the reps you will work with are very incompetent. You will be graded on a stack ranking, which kind of grades the reps in all of the call center. You will soon learn that anyone can bluff the numbers on the ranking to appear in the near top. Hence, it is definitely not an accurate portrayal of how good a rep is. No offense to the local school, UCA, but many graduates do not have much knowledge and you wonder at times how they got hired. Basically if you want a job that pays steady around $40K to $50K, this is okay, but be prepared with some of the BS you might have to deal with. Not your best fit, especially if you don't like cold-calling. Most reps stay there about 1 year to 1.5 years and then move onto jobs within partners, or go to the field, or just leave the company.

Advice to ManagementAdvice

Have a clearer vision as to what the inside sales should be instead of changing the roles often. Constant call blitzes do not help...Stack ranking of inside ESSN reps does not give a clear image of who is a good rep. There should be evaluations for those reps that perform well after every few months and given some sort of incentive to keep the motivation.

No opinion of CEO
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  1. 2 people found this helpful

    Lots of change at HP during this time (workforce production)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Storage Specialist in Kansas City, MO
    Former Employee - Storage Specialist in Kansas City, MO

    I worked at Hewlett-Packard

    Pros

    Really great products and engineering

    Cons

    "Goofed up" leadership - f or example while I was at HP they "ramped up" headcount for the same position and then determined they hired too many (workforce reduction). It was a sign to me that they didn't know their business well enough!

    Advice to ManagementAdvice

    Let things stay in place long enough for sales to get "traction"

    Approves of CEO
  2. Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Engineer in Palo Alto, CA
    Current Employee - Design Engineer in Palo Alto, CA

    I have been working at Hewlett-Packard full-time (more than 10 years)

    Pros

    Quality of the people and opportunities to learn.

    Cons

    constant management and organizational changes.

    Advice to ManagementAdvice

    Get back to its root and invent and innovate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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