Hewlett-Packard
3.0 of 5 8,233 reviews
www.hp.com Palo Alto, CA 5000+ Employees

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1 person found this helpful  

A Stepping Stone Job, that's all...

Inside Sales Specialty Representative (Current Employee)
Conway, AR

ProsThe inside sales community is a rather close knit group of friendly people. Benefits are great. Lots of free giveaways often from t-shirts to food. They have a good vision for volunteering and you can volunteer and still get paid. It's a nice, dynamic atmosphere since the majority of folks are fresh college graduates with good personalities. Not bad for a stepping stone job...

ConsThere is no career advancement gateway unless you want to be a field rep or inside management. Some regions have it tougher than others. For example, SMB (small to medium business) reps have to constantly dial out 60 calls per day within their territory. Specialty reps like storage, only need around 20 calls per day and they do more of a support role for the field reps. You will be lucky to be on the specialist team. Most attrition is now in the SMB and public sector groups. Inside management at times seems like a bunch of chickens with their heads cut off. One day they will say your role is such and such, the next day, your role will be such and such. Often times, you will find yourself documenting your work on Excel/Powerpoint more than you actually get to do the work. Be prepared for constant call blitzes, where you dial out 100 dials with specific alliance partners (i.e., Microsoft, VMware, Citrix) on site. In addition, many of the reps you will work with are very incompetent. You will be graded on a stack ranking, which kind of grades the reps in all of the call center. You will soon learn that anyone can bluff the numbers on the ranking to appear in the near top. Hence, it is definitely not an accurate portrayal of how good a rep is. No offense to the local school, UCA, but many graduates do not have much knowledge and you wonder at times how they got hired. Basically if you want a job that pays steady around $40K to $50K, this is okay, but be prepared with some of the BS you might have to deal with. Not your best fit, especially if you don't like cold-calling. Most reps stay there about 1 year to 1.5 years and then move onto jobs within partners, or go to the field, or just leave the company.

Advice to Senior ManagementHave a clearer vision as to what the inside sales should be instead of changing the roles often. Constant call blitzes do not help...Stack ranking of inside ESSN reps does not give a clear image of who is a good rep. There should be evaluations for those reps that perform well after every few months and given some sort of incentive to keep the motivation.

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    It's not what you know...

    Presales Consultant (Current Employee)
    Plano, TX

    I have been working at Hewlett-Packard


    Pros: HP offers a solid collaborative environment, casual dress code, and work-from-home or wherever is most convenient policy. There are good opportunities for advancement IF you… Cons: There are some good managers and then some really awful managers. I have had both. Do your homework before you accept a position and find… Advice to Senior Management: Become crisp in your own thought about what HP should be when it grows up. Are we a hardware/software vendor, a technology outsourcer or a… More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Machine Operator

    Anonymous Employee (Former Employee)
    Des Moines, IA

    I worked at Hewlett-Packard


    Pros: Discount on Hewlett-Packard products and elecctronics Cons: Not alot of room for advancement Advice to Senior Management: Talk to your employees more to see what can be… More
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