Hewlett-Packard

www.hp.com
There are newer employer reviews for Hewlett-Packard

 

great potential

Current Employee - Field Technical Support Representative in Champaign, IL
Current Employee - Field Technical Support Representative in Champaign, IL

I have been working at Hewlett-Packard full-time (more than 5 years)

Pros

great people, great training opportunities.

Cons

Too much work, not enough people. This is mostly due to poorly designed contracts that give too much leeway or power to the client.

Advice to ManagementAdvice

Stand up to the client more. if they knew how to do what we do, they wouldn't need us

Recommends
Neutral Outlook
Approves of CEO

9965 Other Employee Reviews for Hewlett-Packard (View Most Recent)

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  1.  

    I enjoyed working with many at HP but the upper management isn't making the right choices to keep the best talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Recovery Specialist in Remote, OR
    Former Employee - Business Recovery Specialist in Remote, OR

    I worked at Hewlett-Packard full-time (more than 10 years)

    Pros

    Good benefits. Good people. Great customers.

    Cons

    There is too much focus on stats which is hurting customer satisfaction. They need to focus on giving the customers the service they deserve and lose a few levels of management. Especially those who continue to push obscure, unnecessary stats.

    Advice to ManagementAdvice

    Value the ones doing the work, and help them to help the customers. The customer facing employees can't continue to be cut. The middle management pushing stats are killing morale and saving their jobs by cutting the workforce directly supporting the customers. This needs to change immediately. Also, fix the tools!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great coworkers, stifling bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boise, ID
    Current Employee - Anonymous Employee in Boise, ID

    I have been working at Hewlett-Packard full-time (more than 10 years)

    Pros

    Lots of different projects to choose from - don't have to change companies to radically change jobs. Pretty reasonable budgets for new equipment and tools. Most coworkers are a pleasure to work with.

    Cons

    Stifling bureaucracy. Nearly impossible to get anything done fast due to the sheer number of people whose main jobs are to raise objections. Work environment is a cramped cubicle farm. Last 10 years or so, company has become a hire and fire operation - out of control hiring followed by massive layoffs.

    Advice to ManagementAdvice

    Push decision making back down to lower levels

There are newer employer reviews for Hewlett-Packard

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