Hewlett-Packard

  www.hp.com
  www.hp.com
There are newer employer reviews for Hewlett-Packard

 

great potential

Current Employee - Field Technical Support Representative in Champaign, IL
Current Employee - Field Technical Support Representative in Champaign, IL

I have been working at Hewlett-Packard full-time (more than 5 years)

Pros

great people, great training opportunities.

Cons

Too much work, not enough people. This is mostly due to poorly designed contracts that give too much leeway or power to the client.

Advice to ManagementAdvice

Stand up to the client more. if they knew how to do what we do, they wouldn't need us

Recommends
Neutral Outlook
Approves of CEO

9034 Other Employee Reviews for Hewlett-Packard (View Most Recent)

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  1.  

    I enjoyed working with many at HP but the upper management isn't making the right choices to keep the best talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Recovery Specialist in Remote, OR
    Former Employee - Business Recovery Specialist in Remote, OR

    I worked at Hewlett-Packard full-time (more than 10 years)

    Pros

    Good benefits. Good people. Great customers.

    Cons

    There is too much focus on stats which is hurting customer satisfaction. They need to focus on giving the customers the service they deserve and lose a few levels of management. Especially those who continue to push obscure, unnecessary stats.

    Advice to ManagementAdvice

    Value the ones doing the work, and help them to help the customers. The customer facing employees can't continue to be cut. The middle management pushing stats are killing morale and saving their jobs by cutting the workforce directly supporting the customers. This needs to change immediately. Also, fix the tools!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Brought in at a low salary and only got a 5% raise once in the last 3 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Boulder, CO
    Current Employee - Senior Software Engineer in Boulder, CO

    I have been working at Hewlett-Packard full-time (more than 3 years)

    Pros

    Good technology, company has large footprint in various markets and economy of scale. Cheap, fast workstations and laptops which are renewed every other year.

    Cons

    Layoffs, early retirements, attrition which means your work doubles. Awful bug tracking system, wiki, and source code control system (all three are administered on servers that are slow and prone to hanging, causing you to lose your work). Job requisitions are hard to obtain and fill. Performance reviews are artificially manipulated to keep people from getting raises.

    Advice to ManagementAdvice

    Take care of your employees, not the bottom line. Mark Hurd did everything to save money except burn the furniture.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Hewlett-Packard

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