There are newer employer reviews for Hewlett-Packard

Great if you just want a paycheck. Very hard to get things done.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing Manager in Cupertino, CA
Former Employee - Marketing Manager in Cupertino, CA

I worked at Hewlett-Packard full-time (more than 8 years)

Recommends
Negative Outlook
No opinion of CEO
Recommends
Negative Outlook
No opinion of CEO

Pros

Good benefits, opportunities to move to various groups, historic company, good people. A great lifestyle company (in most groups).

Cons

It's hard to get promoted because people hold onto the limited Director and VP roles. It's hard to innovate or get big things done because of aging infrastructure, momentum, politics between groups.

Advice to Management

Don't let the HP culture and cash cows kill acquisitions or innovative ideas.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Generally positive but transitions are hurting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Warehouse Tech Lea in Marlborough, MA
    Former Employee - Data Warehouse Tech Lea in Marlborough, MA

    I worked at Hewlett-Packard full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people. Some interesting opportunities. Decent benefits.

    Cons

    More than a few challenges. Work-life balance is hard to maintain.

    Advice to Management

    Wholesale reductions are easy to impose but negatively impact productivity as people have to adjust to lost resources. Need to have a clearer vision to guide any reductions.

  2. Great while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Solutions Representative in Conway, AR
    Current Employee - Technical Solutions Representative in Conway, AR

    I have been working at Hewlett-Packard full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great beneifts.
    Great culture, very inclusive.
    Gave the employees an opportunity, annually, to submit feedback on how the employees feel about the company and its policies (overall and locally).

    Cons

    The company has been on a downhill. Presently, it is not doing well and in my opinion they are not making the right decisions to turn the company around.
    Product quality, repair center quality, and customer focus needs to be reviewed.

    Advice to Management

    Customers should always be the focus. Their loyalty will come with satisfaction of a well-made and durable product. Products materials and design in recent years has declined dramatically. Products need to be tested much more thoroughly than they have been before they leave the factories.

    Repair centers are not trained well enough and do not care about the quality of their work because they don't have an HP logo on their shirts. Repair centers should be HP badged employees who have a stake in the quality of their work and whether the HP brand survives.

    Technical support scripts do help maintain uniformity, but robotic canned-scripts are the last thing a customer wants to hear when they are going through a crisis with their computer. They don't want to be sold anything either.

    Closing the technical support center in the U.S. and opening a second one overseas may save HP money in the short-term, but customer loyalty and satisfaction will take a huge hit. 6 out of 10 times I answered the phone, a customer was either very angry because they had been transferred so many times or because they had been speaking with someone they couldn't understand because of the language barrier; or they were thanking me for "speaking English".

There are newer employer reviews for Hewlett-Packard

Work at Hewlett-Packard? Share Your Experiences

Hewlett-Packard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.