There are newer employer reviews for Higher One

Decent place but still needs work internally

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in New Haven, CT
Current Employee - Analyst in New Haven, CT

I have been working at Higher One full-time (less than a year)

Doesn't Recommend
Positive Outlook
No opinion of CEO
Doesn't Recommend
Positive Outlook
No opinion of CEO

Pros

- Catered lunches so you don't have to worry about getting your own
- Co-workers are great to work with on projects and with teams
- Good work environment, the building and space is nice

Cons

- Once you put in your notice, the company treats you differently as if you're an outsider (even after you've put a lot of hard work on projects and done your best)
- Internal politics that put certain Managers into positions where they will cover their tracks and put blame elsewhere
- People won't take responsibility of their (poor and unpleasant ) work and will take recognition when they can get some

Advice to Management

Have internal checks and balances to combat any mismanagement

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  1. home agent job is gre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Agent in New Haven, CT
    Former Employee - Customer Care Agent in New Haven, CT

    I worked at Higher One part-time (less than a year)

    Pros

    easy job to do if you know ur material

    Cons

    training is teach your self

  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Customer Care Agent in San Antonio, TX
    Current Employee - Seasonal Customer Care Agent in San Antonio, TX

    I have been working at Higher One part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful training/support, and co-workers. Finally a call center that makes you feel valued! I love working here.

    Cons

    Seasonal but that could be a plus for some

    Advice to Management

    Keep up the great company culture /values

There are newer employer reviews for Higher One

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