Higher One

  www.higherone.com
  www.higherone.com
There are newer employer reviews for Higher One

2 people found this helpful  

Outstanding!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Specialist in New Haven, CT
Current Employee - Customer Care Specialist in New Haven, CT

I have been working at Higher One part-time (more than 3 years)

Pros

They offer the most extensive and ongoing training that I have ever received. They keep the employees abreast of all regulations, changes, and company information. The culture, benefits, and overall work environment are incredible.

Cons

It can be challenging when dealing with people who are upset about a situation. While you must hear the brunt of their anger, it is rewarding to find solutions for them. It took a long time to become a permanent employee and after two and a half years I am still only part time.

Advice to ManagementAdvice

Create a method to advance personnel quicker and offer more time to those who have remained loyal.

Recommends
Positive Outlook
Approves of CEO

39 Other Employee Reviews for Higher One (View Most Recent)

Sort: Rating Date
  1.  

    Good Company, Growing Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Buffalo, NY
    Current Employee - Senior Software Developer in Buffalo, NY

    I have been working at Higher One full-time (more than an year)

    Pros

    Beer Cart Friday's, Free Lunch 3 days a week, Recognition Program, Lots of extracurricular participation opportunities (volunteering, fitness, etc...)

    Cons

    Health benefits are quite poor for certain employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent place but still needs work internally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in New Haven, CT
    Current Employee - Analyst in New Haven, CT

    I have been working at Higher One full-time (less than an year)

    Pros

    - Catered lunches so you don't have to worry about getting your own
    - Co-workers are great to work with on projects and with teams
    - Good work environment, the building and space is nice

    Cons

    - Once you put in your notice, the company treats you differently as if you're an outsider (even after you've put a lot of hard work on projects and done your best)
    - Internal politics that put certain Managers into positions where they will cover their tracks and put blame elsewhere
    - People won't take responsibility of their (poor and unpleasant ) work and will take recognition when they can get some

    Advice to ManagementAdvice

    Have internal checks and balances to combat any mismanagement

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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