Highgate Hotels

  www.highgatecareers.com
  www.highgatecareers.com
There are newer employer reviews for Highgate Hotels

 

The worst experience in 20+ years of Hotels

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Highgate Hotels

Pros

Have a multiple of locations to work at. If you luckly enough to works at a property with a good GM, he can shield the staff from the corporate office. They do represent some high quality brands.

Cons

The corporate office has no social skills. They continually talk down to managers. They have the feeling as if they are god almightly and everyone should be at their beckon call no mater what time of day or night. It's like their all on an ego trip. The true owners need to see how their team treats people, perhaps they really don't care.

Advice to ManagementAdvice

You can get a lot more respect if you show some first. Every time you speak or email someone don't start coming accross negative and confrontational. Keep in mind that some people have been doing their job for a number of years, possibly longer than you have. If you want something done differently, just say so.

Doesn't Recommend

29 Other Employee Reviews for Highgate Hotels (View Most Recent)

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  1.  

    Small company with large company expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highgate Hotels

    Pros

    The company has made some HR changes and seems to be fairly organized now. They definitely love their reports and spreadsheets, so information is always accessible, even after job turnover. They have made strides in the past few years with some of the corporate level positions, but need to still make changes in some areas to be more effective.

    Cons

    Almost all levels of employees; from corporate down to property level, seem to think it's acceptable to treat employees with little to no respect. Work/ Life balance is definitely not a focus with this company; expect long hours and 6 or 7 day work weeks in some positions. Yearly employee surveys are not acted upon nor treated very seriously. Upper management tends to take an act first, ask questions later philosophy.

    Advice to ManagementAdvice

    Please be cognizant of how communications to employees are worded. Take more action steps with employee surveys. Your employees are trying to tell you how you are doing and this is truly their only chance to leave anonymous feedback; something that is not entirely possible with their direct reports.

    Doesn't Recommend
  2.  

    Simply FANTASTIC!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Highgate Hotels full-time (less than an year)

    Pros

    The executive team listen actively and is always ready to help and support. The company is growing at a very fast pace, creating a professional and exciting environment. The main focus is around our customers and employee satisfaction. It is real pleasure to work for this great organization.

    Cons

    there are no challanges I can think! it is a big organization with high expectations. Nothing wrong with this!

    Advice to ManagementAdvice

    you are doing a great job!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Highgate Hotels

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