Highgate Hotels

www.highgatecareers.com
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The worst experience in 20+ years of Hotels

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Highgate Hotels

Pros

Have a multiple of locations to work at. If you luckly enough to works at a property with a good GM, he can shield the staff from the corporate office. They do represent some high quality brands.

Cons

The corporate office has no social skills. They continually talk down to managers. They have the feeling as if they are god almightly and everyone should be at their beckon call no mater what time of day or night. It's like their all on an ego trip. The true owners need to see how their team treats people, perhaps they really don't care.

Advice to ManagementAdvice

You can get a lot more respect if you show some first. Every time you speak or email someone don't start coming accross negative and confrontational. Keep in mind that some people have been doing their job for a number of years, possibly longer than you have. If you want something done differently, just say so.

Doesn't Recommend

33 Other Employee Reviews for Highgate Hotels (View Most Recent)

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  1. 1 person found this helpful  

    Small company with large company expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highgate Hotels

    Pros

    The company has made some HR changes and seems to be fairly organized now. They definitely love their reports and spreadsheets, so information is always accessible, even after job turnover. They have made strides in the past few years with some of the corporate level positions, but need to still make changes in some areas to be more effective.

    Cons

    Almost all levels of employees; from corporate down to property level, seem to think it's acceptable to treat employees with little to no respect. Work/ Life balance is definitely not a focus with this company; expect long hours and 6 or 7 day work weeks in some positions. Yearly employee surveys are not acted upon nor treated very seriously. Upper management tends to take an act first, ask questions later philosophy.

    Advice to ManagementAdvice

    Please be cognizant of how communications to employees are worded. Take more action steps with employee surveys. Your employees are trying to tell you how you are doing and this is truly their only chance to leave anonymous feedback; something that is not entirely possible with their direct reports.

    Doesn't Recommend
  2.  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Highgate Hotels full-time (more than an year)

    Pros

    I currently work for Highgate Hotels and I feel very strongly that Highgate Hotels is the best company that I have ever worked with. It's small enough where I don't just feel like a number, but large enough to feel like there will always be opportunities to advance. I like how there are so many different locations, sizes, brands, etc. It makes the company very diverse. It is also very interesting to know that Highgate Hotels has more hotel rooms in Manhattan than any other management company.

    Cons

    Even though it is a pro to have so many different sizes, brands, etc., this can also be a con. When trying to roll out programs and standards throughout the company, it can be very difficult to be able to do so with such a diverse portfolio. Sometimes decisions are made at the corporate level that don't necessarily make sense for every hotel in the company.

    Advice to ManagementAdvice

    Continue to do what you do and continue to grow internationally.

    Recommends
    Positive Outlook
There are newer employer reviews for Highgate Hotels

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