211 Employee Reviews (View Most Recent)

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1 person found this helpful  

Thankful for the training and disappointed with upper managements direction and culture.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Account Manager
Former Employee - Account Manager

I worked at Hilti USA

Pros

Selling innovation, sales training and the customers. Hilti provides a good work/life balance. The technical support received that enables one to become an expert in your market.

Cons

Upper management is incestuous. There appears to be a culture of yes men and woman that
are afraid to to challenge orthodoxy. This has resulted in a sterile leadership that crafts moronic initiatives that waste time and resources.

Advice to ManagementAdvice

Look in the mirror and check yourself. Are you practicing the values that you espouse to those you lead or are you looking to preserve your jobs. Innovation shouldn't end at the tool box. Courageous
leaders lead exceptional companies.

Recommends
Disapproves of CEO

Other Reviews for Hilti USA

  1. 1 person found this helpful  

    Great sales and marketing experience with poor , shortsighted management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilti USA

    Pros

    People
    Training
    Flexibility
    Company car
    Brand recognition in the industry

    Cons

    Big brother mentality
    Poor pay compared to other companies
    Too much "boys club" mentalality when promoting mgt not hiring the best qualified people

    Advice to ManagementAdvice

    Listen to your employees at every level

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Where did Hilti North America get off track?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager
    Current Employee - Regional Manager

    I have been working at Hilti USA full-time for more than 5 years

    Pros

    Almost all construction workers have heard of Hilti.
    Usually hire good, dedicated professionals.
    Change is attempted at breakneck speed, mostly with bonus plans.
    A unique business model with a direct sales force.
    TE Hammer Drills and DX Powder Activated Tools-A pleasure to sell.
    Hilti employees are desparately looking for a credible leadership team to follow. When a better executive management team (President, GMs, and Division Managers) gets in place, working for Hilti will be a honor again.

    Cons

    CEO and General Managers have lost the respect of the sales people and low level managers. The current DMs are just trying to hang onto their jobs.
    Prices are rising much faster than competitors' which makes it more difficult to sell against, especially every-day common items.
    Pay is substantially lower than that of similar size companies.
    No real innovation and technology introduced in years.
    The most rules based and process oriented business in the world.
    Many customer complaints on paying freight
    Many good managers and employees are leaving.

    Advice to ManagementAdvice

    OCJ is a waste of time and resources-You lost your audience and culture in 2006 when Gil was removed. Stop the mini OCJ camps immediately. They're useless exercises. Where or when did Hilti become a place where managers focus only on the negative? OCJ is a largely a joke but go back and believe in the Stop Doing and Start Doing. To stop the recent increase in employee turnover, fairly compensate your employees and create an environment where they can thrive. You don't need an MBA to know that.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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