Hilton Grand Vacations

  www.hiltongrandvacations.com
  www.hiltongrandvacations.com
Work in HR? Unlock Free Profile
There are newer employer reviews for Hilton Grand Vacations

 

Demanding and rewarding.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Training Supervisor  in  Las Vegas, NV
Former Employee - Training Supervisor in Las Vegas, NV

I worked at Hilton Grand Vacations full-time for more than a year

Pros

The satisfaction you get with every sale closed is very humbling.

Cons

Having to meet sales quotas.

Advice to ManagementAdvice

Don't stress out so much.

Recommends
Positive Outlook
No opinion of CEO

121 Other Employee Reviews for Hilton Grand Vacations (View Most Recent)

Sort: Rating Date
  1.  

    Inbound Call Representative-Call Transfer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Transfer-Inbound Vacation Advisor  in  Orlando, FL
    Current Employee - Call Transfer-Inbound Vacation Advisor in Orlando, FL

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    Great hours
    Very easy going management
    Dunkin Donuts every Friday
    Hotel comps/benefits
    Very Low "pressured" sales

    Cons

    Starting pay is a joke--$8/hr or $10/hr for night shift (you'll see why as you continue to read)
    Commission plan is a little unfair; you don't get paid on each deal until you reach 6 deals (or 4 deals for night shift)--You'll hear all the time during training that "you'll make a ton of money" when in reality, its somewhat difficult to make a decent paycheck for the work you put in.
    You only get paid for a weeks worth of deals--example you sell 8 deals, you make $80 on top of your $8/hr salary.
    Although the hours are great, everyone there works two jobs cause the compensation plan doesn't pay you on every deal.

    Advice to ManagementAdvice

    Revise the compensation plan. Pay per deal at a percentage. Example: deals 1-5 get paid 10% per deal; deals 5-9 paid 15% per deal....etc. Conversation over 8% should get paid at a bonus. Therefore reps are more incline to sell more packages.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    best job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Oubound  in  Orlando, FL
    Current Employee - Oubound in Orlando, FL

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    great support, hours, pay is on your merit.

    Cons

    6 month wait to get promoted or tranfered

    Advice to ManagementAdvice

    more perks

    Recommends
    Approves of CEO
There are newer employer reviews for Hilton Grand Vacations

Worked for Hilton Grand Vacations? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.