Hilton Grand Vacations

www.hiltongrandvacations.com
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There are newer employer reviews for Hilton Grand Vacations

Great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inbound Transfer Representative in Orlando, FL
Current Employee - Inbound Transfer Representative in Orlando, FL

I have been working at Hilton Grand Vacations full-time (less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great training process. Great benefits package. The company invests in their employees by providing many opportunities to move up with the company.

Cons

The payscale is a bit low

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  1. Helpful (1)

    Worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Hilton Grand Vacations full-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits
    No other pros to say.

    Cons

    This was the worst company I have ever worked for. I was in the IT department, and they could not manage their employees.... Horrible work environment. people talked about everyone & instead of working as a team. they worked as enemies.

  2. All around disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Gallery Associate in Honolulu, HI
    Former Employee - Sales Gallery Associate in Honolulu, HI

    I worked at Hilton Grand Vacations full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -The name of the company on my resume
    -Solid benefits
    -The property is beachside, and absolutely beautiful
    -Lots of opportunities to interact with guests

    Cons

    -Complete lack of communication/organization/leadership/morale
    -No opportunities for advancement
    -False "Open door" policy between employees and mid/upper management
    -Lack of cooperation and communication between different departments, often a cause of conflict
    -Incomplete training
    -Inaction of management to secure a positive working environment for team members

    Advice to Management

    There is no quantifiable way to measure social capital, but at HGVC, it would pretty much be zero. There's no trust between coworkers, the only relationship that exists between us is the fact that we work in close proximity to one another.
    When team members feel that they are needed, they will work harder. However, it is easy to feel as if we are expendable in this position. This is felt because of the way we are reprimanded for making mistakes or breaking rules which nobody knew existed in the first place - I don't understand why the blame for mistakes seems to roll downhill when the source is much higher - insufficient training methods and a lack of structure leaves us to our own devices when dealing with problems, and the accountability often lies in the training, not with our competence.

    It is imperative that you not only manage us, but encourage us to learn and grow so that we can advance and be of more use to the company. The lack of investment in us and leadership is probably the biggest thing that needs fixing.

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