Hilton Grand Vacations

  www.hiltongrandvacations.com
  www.hiltongrandvacations.com
There are newer employer reviews for Hilton Grand Vacations

1 person found this helpful  

Terrible, I cannot find another job fast enough

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Vacation Counselor in Las Vegas, NV
Current Employee - Vacation Counselor in Las Vegas, NV

I have been working at Hilton Grand Vacations full-time (less than an year)

Pros

Full time = 6 hour work days. Charitable donation of $5.00 means we can wear jeans on Fridays. The trainers are very nice people. Great job to re-acclimate to the world of corporate America. Good job for a college student. Good place to learn how to overcome sales objections.

Cons

The environment is not conducive to professionalism. Prime example: My first week on the floor I sat at my desk, stunned when "I'm A Hustla" started blasting throughout the call center. The sales goals are unattainable. I almost laughed out loud during training when we were told how easy it was to make that sort of money and keep a job here. How is that possible when the turn over rate is astronomical, a degree is not required, and they hold job fairs at the local welfare office? If the sales goals and payout were that simple, no one would ever leave, and the requirements for the job would be higher.

Advice to ManagementAdvice

None, they are meeting their hiring quotas, and trying to feed their families.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

132 Other Employee Reviews for Hilton Grand Vacations (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    It is an employee turn over scam. Unrealistic performance goals. HR not in favor of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vacation Counselor in Las Vegas, NV
    Current Employee - Vacation Counselor in Las Vegas, NV

    I have been working at Hilton Grand Vacations (less than an year)

    Pros

    Nice people who are likable. Unfortunately they are committed to a system that is unfair to employees.

    Cons

    No room for decent wages. Unrealistic performance goals. Unfair payment incentives. No reward for loyal hard working employees. Not enough quality leads to sustain performance expectations from management. If you fail to achieve sales it is always your fault. Any cancellation which are not your fault are charged back to be deducted from your very small paycheck.

    Advice to ManagementAdvice

    Pay people a living minimum wage. Get HR people who will be advocates for the employee interest. Have better incentives. Why charge back cancellation that are not the fault of the TSR. Why wait 90 days to give any benefits. You have many more employee horror stories that success stories. Performance quotas are not fair.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Hilton is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Secretary
    Current Employee - Secretary

    I have been working at Hilton Grand Vacations full-time (more than an year)

    Pros

    The employees that I have met while with HGVC have all been great, especially the staff at my work location.

    Cons

    This was my first position with Hilton Grand Vacations division of Hilton Worldwide, it just seemed as if it was more of a trial and error environment than I remember when I worked for Hilton previously.

    Advice to ManagementAdvice

    My suggestion would be when opening a new property to have a FT HR Representative on site to assist in properly handling the issues that arise with employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Hilton Grand Vacations

Work at Hilton Grand Vacations? Share Your Experiences

Hilton Grand Vacations

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.