Hilton Grand Vacations

  www.hiltongrandvacations.com
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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

It's a job

Vacation Advisor (Current Employee) Las Vegas, NV

ProsThis is a good place to work if:
1) you have been out of work for a long time.
2) You are venturing into the workforce for the first time or are a recent college graduate.
3) You want to expand your sales resume to include cold-calling.

  It's kinda like being on vacation working at Hilton Grand Vacations. Music playing overhead, people dancing in their cubicles,the day is only six hours long, they have contests, there is some nice eye candy walking around, Supervisors are nice and positive.

But.....

ConsMost people don't last more than 30 days here.

Unless you are really good, really lucky or really pretty & flirty to the supervisors you probably won't make a lot of money here. It's a tough gig.

 Do the best you can and get your Doctor, dentist and eye exam appointments set for your 91st day and then start looking for something else. Maybe even use the travel benefits once or twice before leaving.

Advice to Senior ManagementProgram the computer not to a call any number more than once or twice a week. Hilton Honor members and past stay guest get tired of being called 3 or 4 times a day.

Put a callback button on the computer screen. There are some consumers who actually are fired up about the trips - but it's not payday, or they just got back from a trip.

Simplify the commission structure, especially the VPG. How bout giving the "vacation counselors" a 5% slice off of any timeshare sale regardless of tours, occurances, total monthly sales. Keep It Simple, Stupid! People tire of not knowing what their paychecks are gonna look like month to month - that's why I'm leaving soon.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    HGVC Direct Sales, Tele-Sales, MetroWest, Orlando

    HGVC Direct Sales, Tele-sales (Current Employee) Orlando, FL

    I have been working at Hilton Grand Vacations full-time

    Pros: Facilities; clean, ample office, new cubicles, overhead music, in-house diner, microwaves, fridges, for your 30 minute lunches. -Nice owners/ members (clients), mostly up-market demographics.… Cons: 90% turn-over rate of licensed real estate agents. Most hires/ trainees are gone before six months. Management is indifferent to turnover. They… Advice to Senior Management: Learn to lead, or get out of the way. Abandon your "institutionalized indifference." Don't accept the ridiculously high fail rate. Have fewer… No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good Company.

    HGEC (Former Employee) Las Vegas, NV

    I worked at Hilton Grand Vacations full-time for more than a year

    Pros: Fair pay, great morale, good company discounts. Cons: Disconnect between upper management and lower level employees. Advice to Senior Management: Connect more with front line employees. Yes, I would recommend this company to a friend More

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