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1 person found this helpful  

A good place to work but opportunity for growth can be stunted.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Houston, TX
Current Employee - Anonymous Employee in Houston, TX

I have been working at Hilton Worldwide

Pros

Flexibility schedule wise is one of the biggest advantage of working with the company.

Cons

Not enough recognition from upper mgt.

Advice to ManagementAdvice

Promote from within.

Approves of CEO

Other Reviews for Hilton Worldwide

  1. 4 people found this helpful  

    management is horrible in the worst sense of the word. but the travel plan, health benefits and leave time great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Hilton Worldwide

    Pros

    if you enjoy travelling, the team member travel plan is awesome. cheap rooms for you and friends/family. good insurance benefits, hilton pays a good portion of the premium. the vacation time is really great. you earn a set amount each pay period and the amount increases each year you are with the company. and the amount is considerably high. makes up for not being able to have federal holidays off like most companies

    Cons

    management is ineffective and inept at best. there really isnt any leadership. satisfying the guest is pounded into our heads, but when we go out of our way to help a guest, its never really noticed. the only people who ever recieve recognition are the ones at the front desk or who are constantly in "upper" managements eye sight. people are continually hired that cannot speak english, which makes it very difficult for guests and coworkers to communicate needs/questions to one another. if you want to stay at a hotel and get away with destroying a room or damaging tvs, toilets,walls etc without having to pay a dime, then this is the place to stay. guests are not held responsible for destroying items, and then they can complain that something was wrong in their room (items they destroyed) and get discounted rates blaming housekeeping and maintenance for their problem.

    Advice to ManagementAdvice

    stop turning a blind eye to things you know are wrong. hold team members accountable for their actions and follow though with punishment/consequences. hire people that actually know how to complete the job requirements. stop skimping on money and hire skilled people who know to do their job and not offer excuse after excuse why tasks arent completed. corporate hilton is clueless about how things are being run on the hotel level, surely if they knew, things would change.

    Disapproves of CEO
  2.  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director of Sales  in  Des Moines, IA
    Current Employee - Director of Sales in Des Moines, IA

    I have been working at Hilton Worldwide

    Pros

    1. Interactions with "guests/group leaders". It's nice to meet everyone from different parts of the country and world. Though same faces are nice, different ones are, as well.

    Cons

    2. Some, not all, "Diamond Hilton Honors" members think they walk on water. Yes, I know they spend lots of money to stay in our hotels, but there's a line between their ego and treating the clerks like human beings.

    Advice to ManagementAdvice

    Don't just recognize the employees that the guests see, recognize the ones they don't see, especially the housekeepers and maintenance crew. They are just as important as the front desk and the management staff.

    Recommends
    No opinion of CEO
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